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About Us

About Us

Vision & Mission of SSF

Our Vision
To be the forum to create and disseminate knowledge for excellence in Business Process Management

Our Mission

  • To spread Business Process Management (BPM) awareness & facilitate adoption
  • To establish Winning Practices that result from exchange of knowledge
  • To acknowledge, award and showcase Organizational Achievements & Professional Excellence
  • To build a strong network of thought leaders, experts, practitioners and change agents



Who We Are

Initiated in 2011, SSF is an interactive platform where industry experts, from diverse business domains and support functions, ideate and synthesize the ‘best-in-class’ to evolve the ‘best-in-context’ for organizations and therefore, excel in eventual BPM adoption. SSF focuses on BPM excellence through leadership, consolidation (captive & third party), transformation and effective systems & tools.

The journey so far

  • ​6 Annual BPM & Shared Services National Conclave events, with participation of more than 600 delegates, and 100 plus speakers
  • 8 Pioneering Leaders and BPM Achievers felicitated for their invaluable contributions to the Industry & Society
  • 26 organizations awarded and recognized for Excellence
  • Periodical Leadership Interaction Events/ Round Tables/ Seminars for focused groups in different cities of the country
  • Published 5 Research papers, Process Edge (periodical SSF Journal), BPM books, and ‘first-of-its-kind’ Survey & Research reports on BPM & Shared Services




Ranga, as he is affectionately called, is a Finance Professional, an Entrepreneur and an Author. He is a published author of three books with raving reviews. He has co – founded many ventures with young talents which are at various stages of growth. Some of his ventures are social enterprises. He is also involved with large foundations that run hundreds of schools all over India as well leading a focused program on supporting economically weak but academically strong students. He was recently awarded ‘Sankara Ratna Award’ in recognition of his immense contributions towards the good work supporting the social missions of The Medical Research Foundation & The Vision Research Foundation that run the famous Eye Hospital Sankara Nethralaya. more…


Ram S. Ramasundar was born on 1st September, 1950. He has about 38 years of work experience in various organizations such as Hindustan Unilever Limited (as CFO), PepsiCo India ( as Director – Operations), Electrolux ( as MD/CEO), Ranbaxy Laboratories Limited ( as President & CFO) , DLF Hotels ( as Senior Executive Director) and Jindal ITF Limited ( as Group Director – Finance & Strategy). more…


Chandrasekar (Chandru) Thyagarajan has 27 years of experience in finance and operations in Indian and global companies in the areas of business finance, accounting, costing of products and services, business controls and financial risk management, financial restructuring, sourcing of funds, procurement, real estate and transport operations. more…


Our Advisory Team

Ravi Ramakrishnan, Founder & CEO, RvaluE Group | Founder, Shared Services Forum
Ravi Ramakrishnan

Ravi Ramakrishnan is the Founder & CEO of RvaluE Group, comprising Consulting and Leadership Development and Founder, Shared Services Forum (SSF), an interactive Industry Platform for Shared Services & IT/ITeS. He is a Chartered Accountant, Cost Accountant and Company Secretary with 35+ years of corporate sector and entrepreneurial experience. more…

Sunil Sayal, Region CFO – India, Nokia Solutions & Networks | President, Shared Services Forum
Sunil Sayal

Sunil’s tryst with the Finance functions spans close to three decade and is finely balanced between some well-known Indian names and Global ones. He has worked in different facets of the Finance function starting with organizations like, Voltas, HCL Group, Ranbaxy Group, and Ericsson where he spent fourteen years. Currently he is the CFO for Region India at Nokia Networks. He is currently the President of the Shared Services Forum. more…

Sanjay Gupta, Chief Architect, Shared Services Forum
Sanjay Gupta

Sanjay Gupta is the Chief Architect of Shared Services Forum. He has over 29 years of work experience in the fields of Management, Business Processes, Finance and Human Resources, having been part of EXL Service Holdings, American Express, Indian Oil Corporation and Living Media. more…

Rakesh Sinha, Vice President & Business Leader, RvaluE Group | Co-Founder, Shared Services Forum

Rakesh is Business Leader at RvaluE Group and has strong strategic leadership and execution capabilities with 14 years of experience in the Business Consulting and IT/ITeS Industry. He played vital leadership roles including Strategy Leadership, Sourcing Advisory, RFP Management, Program Management, Change Leader, Business Transformation & Excellence, Service Delivery, and Leadership Development across Finance & Accounts, Human Resource, Supply Chain & Logistics, Customer Life Cycle Management, and Information Technology functions. more…

Videos View All

SSF Excellence Awards, Felicitations & Recognition at the 5th Annual BPM & Shared Services Conclave 2015

Shared Services Forum, India, felicitates Rahul Singh (President – Financial Services Division, HCL Technologies) with the PIONEERING BUSINESS ACHIEVER Award

Presentation View All

Rebooting Business Process Strategy To Outcompete by Rakesh Sinha, Co-Founder, SSF and Business Leader, RvaluE Group

Transforming Big data to Actionable Insights – Building Sustainable Differentiation by Dr. Sukanyya Misra, SVP, Mastercard Advisors

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Case Study View All

ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’. To achieve this objective, Project ICE – Information Consolidation for Efficiency was born,out of the strategic vision of … Continue reading Project ICE @ Oil and Natural Gas Corporation Ltd


Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with … Continue reading BPM Strategy at Airtel Centre of Excellence


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