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Award Winners

Award Winners

Felicitations, Awards & Recognition for Excellence in BPM & Shared Services

The Annual Conclave serves as the platform for recognizing and awarding Organizational Achievements and Professional Excellence, thus setting benchmarks, for Indian organizations to adopt BPM & Shared Services Strategy. These awards and recognitions have been conferred on the following organizations for their exemplary achievements:

Conclave Year Organizations Awarded/ Recognized
2011 nuFuture Digital India and Hindustan Unilever Limited
2012 Bharti Airtel Ltd, Atlas Documentary Facilitators Company (ADFC) Pvt Ltd (An Associate of HDFC), ICICI Prudential Life Insurance Company Ltd, Dr Reddy's Laboratories Ltd
2013 Tata Motors Ltd, Adani Enterprises Ltd, ICICI Bank Ltd, ONGC
2014 Reliance Industries, Vodafone Shared Services Ltd, Dabur India Ltd, Brandix Mercury Asia (Sri Lanka), ZEE Media Corporation Ltd, VE Commercial Vehicles Ltd, AHL Business Solutions Ltd
2015 Cipla Ltd, Hindustan Unilever Ltd, Tata Motors Ltd, Infosys BPO Ltd, Piramal Enterprises, United Spirits Ltd, and SRF Ltd.
2016 Mahindra Integrated Business Solutions Pvt Ltd, Dr Reddy’s Laboratories Ltd, Tata Motors Ltd, Essel Business Excellence Services Ltd, ANZ Bengaluru Hub, Kuoni Travel Group
2017 Olam International, Essel Group, Syngenta, Principal, Unilever Industries, Coca-Cola, Vodafone, Intelenet, Raymond


Past Winners of Excellence Awards & Recognitions





2017 | 2016 | 2015 | 2014 | 2013

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Continuing with its objective to seamlessly disseminate knowledge, Shared Services Forum released two publications on the 7th Global Shared Services Conclave 2017
7th GSS Conclave 2017 – CXO Interaction on the Imperatives for Reshaping the Transformation Strategy

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Shared Services Foundation


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ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’.

Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program. Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with the ERP Oracle R12.

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