Intelenet Global Services has received this award in recognition of their efforts to develop strategies and solutionsRead More
Hyderabad, June 23: At a time when the Information Technology (IT) industry is going through a "low" phase because of the number of jobs being lost by techies, the industry body, National Association of Software and Services Companies (Nasscom), has predicted that around 1.3-1.5 lakh new jobs will be added in the IT-BPM (Business Process Management)…Read More
With India becoming a global hub for off shoring processes from companies across the globe, the focus on BPM has become intense and its value story has also become evident. The economic reforms and liberalization measures kick started a sea change in the way India as a country shaped itself as the world’s largest democracy…Read More
Business Process Management (BPM) as a specific science has been a relatively late domain into the world of Business Management. Management of specific business processes need specialized focus, skill sets and tools. Setting up in-house (Captive) Shared Service Centres or Outsourcing processes is one such area that is becoming rapidly widespread and yet nascent Multiple terms have…Read More
Sanjay Gupta, Chief Architect, Shared Services Forum says, “Choosing a partner need not be a nail-biting experience!”
Globally, there are many models to capture, compare and classify the strengths of global BPO Players in verticals and functional processes. But, no such structured approach exists for understanding the Indian service providers. A pioneering approach to address this unfulfilled need is being initiated by Shared Services Forum – to develop the India market and adoption of BPM strategies.