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White Paper


White Paper

Demonstrating Personal Excellence - The will to win, the urge to reach your full potential Personal Excellence is the path to our success at work and in life in general. It means possessing good qualities in high degree. It’s about developing a winning mind-set that wants to be great at everything that you do. Producing…

Process, to be effective, needs to lead directly to Performance. And Business Process Improvement must lead to Business Performance Improvement. Any improvement in the process that does not lead to an improved performance is wasteful. Various leaders tend to classify the term ‘Performance’ with a multitude of measures. Our research has shown these can largely…

There is no doubting the fact that BPM is here to stay. As a business strategy it has made its point and has demonstrated its value to the industry. It is like the omnipresent mobile phones. You may not like them, but you can’t live without them – not for long anyway. Almost all the…

The economic reforms and liberalization measures kick started the sea change in the way India as a country shaped itself to become the world’s largest democracy and one of the rising economic giants in the world stage over the last 20+ years. Offerings of world class services in the field of IT and IT Enabled…

As the name suggests, BPM literally means managing processes relating to any business environment. The scope covers virtually everything that is done in any business environment. To that extent, its reach is rather wide and so long as it refers to “managing”, there seems to be no requirement for any improvement. However the term “management”…

BPM is the art and science of managing business processes effectively Managing and improving processes has been around since the early days of intelligent thinking. The process of continuous improvement may have begun some 500 centuries ago, when the Cro-Magnon man lived in caves, using and improving his primitive tools to make his life easy.…

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Continuing with its objective to seamlessly disseminate knowledge, Shared Services Forum released two publications on the 7th Global Shared Services Conclave 2017
7th GSS Conclave 2017 – CXO Interaction on the Imperatives for Reshaping the Transformation Strategy

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Shared Services Foundation

SHARED SERVICES OPERATIONS – The journey of Dr Reddy’s Labratories SCALE-UP || TRANSFORM || SUSTAIN

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ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’.

Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program. Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with the ERP Oracle R12.

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