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Awards 7th Annual Global Shared Services Conclave 2017

Awards 7th Annual Global Shared Services Conclave 2017

Shared Services Forum, India felicitated Mr Priyan Fernando, Chairman of Brandix Lanka Limited and Former Executive Vice President, Global Business Services of American Express as the PIONEERING BUSINESS LEADER FOR GLOBAL SHARED SERVICES, for his Creativity & Leading Global Shared Services and Enterprise- wide Transformation Mission, delivering Value and Impact to Business, Industry & Society. The Forum also felicitated, Ms Shyama A Bijapurkar (posthumous), Former Global Head FP&A at HSBC holdings and Global Head of Global Finance Centres at HSBC, as BPM ACHIEVER IN GLOBAL INDIA, in Recognition of her Stellar Contribution in a Transformational, Strategic Leadership and Operations Role, in Global India delivering Value and Business Impact.

The 7th Annual Global Shared Services Excellence Awards were conferred to:

Olam International for Shared Services
in India (Servicing Overseas Market)
Essel Business Excellence Services
– Essel Group for Shared Services
in India (Servicing India Market)
Syngenta Global Services for Delivering
Business Impact through Technology
Principal Global Services for Delivering
Business Impact by Deploying Innovative
People Practices
Unilever Industries for Delivering Business
Impact by Moving up the Process Value Chain
Hindustan Coca-Cola Beverages for
Delivering Business Impact by Exemplary
Customer Experience Management

SSFVodafone Shared Services India for
Delivering Business Impact through Process Excellence

Intelenet Global Services for Business
Process Transformation for a Client by BPO
Raymond – Lifestyle Business Recognized
for Effective Shared Services Implementation
in India

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Continuing with its objective to seamlessly disseminate knowledge, Shared Services Forum released two publications on the 7th Global Shared Services Conclave 2017
7th GSS Conclave 2017 – CXO Interaction on the Imperatives for Reshaping the Transformation Strategy

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Shared Services Foundation


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ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’.

Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program. Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with the ERP Oracle R12.

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