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Excellence Awards & Recognition 2012

Excellence Awards & Recognition 2012

Out of every 100 organizations that aspire to transform, less than 10 actually achieve it. The last decade has seen the emergence of true adoption of Shared Services in India. It is possibly the beginning of a new era where we are challenging existing legacies, and building an innovative India. 

With this intent, All India Management Association (AIMA) & Delhi Management Association (DMA), in collaboration with RvaluE Consulting as knowledge partners, have instituted Shared Services Excellence Awards and Recognition. These Awards have been established to honor, recognize and promote transformative strategies for shared services demonstrating winning practices. Shared Services Excellence awards are designed to recognize contributions by Companies that are broadly comparable.

Independent Jury Panel: The Organizing Committee has constituted an Independent Jury Panel comprising practitioners with proven experience and expertise in business process management and shared services space.

Selection: The process was facilitated by the Chairman, Organizing Committee and RvaluE Consulting representatives. The independent jury panel evaluated and scored each application. Supporting sponsors who helped to make the awards possible have been in no way involved in determining award criteria. The jury decided upon various stated parameters and ensured comparability of the scores for final selection of winners.  A telephonic conversation was held with the award entrants for specific clarifications required before final selection. Supplementary information, as required, was sought for and received from specific nominees.

In 2012 Excellence awards were conferred for the following Categories:

CATEGORY I: Shared Service Centers – Servicing India
(Processes relating to Finance & Accounting and Operations)
Winner : Bharti Airtel Limited


CATEGORY II: Shared Services in India – Banking Domain
Winner: Atlas Documentary Facilitators Company (P) Limited (An associate company of HDFC Bank)


CATEGORY III: Shared Services in India – Insurance Domain
Winner: ICICI Prudential Life Insurance Company Limited


CATEGORY IV: Shared Services Strategy enabling Business Transformation
(Companies with Shared Services that have achieved organizational objectives through spin-off)
Winner: Dr. Reddy's Laboratories Limited


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Continuing with its objective to seamlessly disseminate knowledge, Shared Services Forum released two publications on the 7th Global Shared Services Conclave 2017
7th GSS Conclave 2017 – CXO Interaction on the Imperatives for Reshaping the Transformation Strategy

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Shared Services Foundation


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ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’.

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