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Rakesh Sinha


Rakesh Sinha

Rakesh Sinha

Excutive Director & Chief Operating Officer

RvaluE Group

Rakesh Sinha comes with over 15 years of rich professional and entrepreneurial experience in Business Consulting and IT/ITeS industry. He possesses strong strategic leadership and execution capabilities, having successfully led many customized strategic initiatives such as Business process transformation, location strategy, sourcing model strategy, offshoring, setting up shared services, benchmarking etc. Very recently, Rakesh has been identified as one of the top 30 most Influential Young Entrepreneurs of 2016 by the Insights Success magazine.

Rakesh has made significant contribution to projects in vision planning for globalizing shared services, identifying process consolidation opportunities for over 2500+ FTEs, preparing business case, leading process migration/people transition and stabilization in SSC operations. He has played vital leadership roles at RvaluE including Sourcing Advisory, RFP & Deal Management, Program Management, Change Leadership and Service Delivery across F&A, HR, SCM, CLM, and IT functions.

Rakesh championed the thought of Shared Services Forum (SSF) and is the Co-Founder of SSF. He has led organizing National Conclaves and Leadership interaction events for SSF. He spots industry trends of BPM in Global India and has pioneered and published research papers on BPM & Shared Services since 2012, and first ever book on BPM in 2013 and is invited in Industry forums to share his perspectives in Business Process Services. In his stints with IT arm of Escorts, Espire Infoserve, Centurion Bank of Punjab, American Express and RvaluE, got exposure to provide services to international and domestic clients across multiple domains encompassing multiple structuring models – Captive, Third Party, BOM, BOT and JV.

Rakesh is certified as an Authorized Evaluator by ITsqc of Carnegie Mellon University, USA and has carried out several assessments and evaluations of eSCM across the globe. He has been trained for BS 7799 and in Project Management Methodology (PMP). Rakesh is a Certified Trainer and Program Coach for the global leadership program from Canada. He is a Bachelor of Information Technology and acquired business management skills from IIM Calcutta.

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Continuing with its objective to seamlessly disseminate knowledge, Shared Services Forum released two publications on the 7th Global Shared Services Conclave 2017
7th GSS Conclave 2017 – CXO Interaction on the Imperatives for Reshaping the Transformation Strategy

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Shared Services Foundation

SHARED SERVICES OPERATIONS – The journey of Dr Reddy’s Labratories SCALE-UP || TRANSFORM || SUSTAIN

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ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’.

Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program. Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with the ERP Oracle R12.

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