Skills & Capability Development – Skills for Implementing Effective BPM by Sanjay Gupta, Chief Architect – Shared Services Forum - SSF Global

Happiest Minds Technologies develops GenAI chatbot 'hAPPI'

Bank of America Reveals How Digital Transformation is Enhancing Customer Experience

Reshape Indian economy by ‘servicification’ of manufacturing

BDO India to set up BDO EDGE, an India-based GCC in Noida

Philips expand health technology in India with a new R&D center in Pune

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Skills & Capability Development - Skills for Implementing Effective BPM by Sanjay Gupta, Chief Architect - Shared Services Forum

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Business Services at Cross Roads

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BPM in Global India

A Joint Research Report by NRI India & SSF Global The Next Big Focus for Japanese Companies

A Ground Report on Integrated Technologies in Enterprise Functions

Being Future Relevant – Finance Professionals in Shared Services

Breaking Boundaries – The Power of Enterprise Service Management: Research Report 2018

Research Report 2017: ‘Building Capabilities for Future and Catalyzing Transformation – Trends Practices and Frameworks’

BPM & Shared Services Landscape in Global India – Survey 2015 Insights

Shared Services Adoption by Indian Organizations – Insights from Survey 2012

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