Sign in using your existing SSF account


BP to BP – The Outcomes of BPM

BP to BP – The Outcomes of BPM

Process, to be effective, needs to lead directly to Performance. And Business Process Improvement must lead to Business Performance Improvement. Any improvement in the process that does not lead to an improved performance is wasteful. Various leaders tend to classify the term ‘Performance’ with a multitude of measures. Our research has shown these can largely be grouped into six buckets called Primary Business Outcomes. Achieving competitive advantage is clearly the principal one. This, in fact, includes the strategic dimension of focus on core business, and reduces distractions from an enterprise’s main focus and enhances geographical mobility.

Download (PDF, Unknown)

Videos View All

Continuing with its objective to seamlessly disseminate knowledge, Shared Services Forum released two publications on the 7th Global Shared Services Conclave 2017
7th GSS Conclave 2017 – CXO Interaction on the Imperatives for Reshaping the Transformation Strategy

Presentation View All

Shared Services Foundation


Schedule an appointment Click Here

Ask An Expert Click Here

Case Study View All

ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’.

Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program. Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with the ERP Oracle R12.

  • Online Poll

  • Should a CPO's (Chief Processing Officer) KPI include sharing of procurement’s impact on the organization’s bottom line?

    View Results

    Loading ... Loading ...

  • Event Partners