About

Moving from multiple lockdowns and hybrid working models, there were never so many sweeping changes in the workplace as in the past year or so. However, despite the irreversible changes, it has been an exciting and challenging time for all facets of the human resource profession.

Covid-19 has disrupted the corporate work environment unlike any global disruption we may have seen in the last several decades. We are now at an inflection point that will help determine what the next decade of workforce will look like and how it will operate. The workforce of the future will undoubtedly operate by significantly leveraging digital systems, and innovative working models.

Being locationally agnostic has its challenges. Laws differ from place to place, as do practices, expectations and cultures. While some problems are solved by creating hybrid working environments, clearly some more get created. The corporate leadership of the day has to grapple with issues hitherto unknown to them. In a complex, multifaceted work environment there are both vertical and horizontal integration challenges, coming in at the heels of each other. One the one hand rapid technology development is forcing organisations to face realities of new age apps and human replacing robotics, while on the other, there is is an unprecedented expectation of creating conducive work-from-anywhere environment.

As more and more companies make the transition to permanent remote or hybrid models, competition for talent will become increasingly difficult. Companies that are moving to remote workforces offer employees a chance to relocate (now an in-demand benefit), and these companies can tap into talent that is located anywhere in the world. This means more competition for top talent in traditional talent pools, but it also breaks down barriers to broader talent pools regardless of physical location.

The 4th HR Leadership e-Summit will discuss how talent management has transformed in the recent. There has risen a pressing need to relook at the Human Resource as a function, largely because humans as corporate resources have themselves reorganised. Join our expert speaker faculty for strategies to help guide your HR strategy as you look past the impact of the pandemic to face tomorrow’s demands.

Summit Agenda

2:45 – 3:00 PM

Inaugural Session

Rakesh Sinha

3:00 – 3:30 PM

Keynote Address: Designing and Adapting to Culture for Growth in the New World

Prabir Jha

3:30 – 4:30 PM

Panel Session: From the Lens of the CHROs – Building the Workplace of Future

  • Strategies & Challenges to Stay Ahead
  • The Seismic Shift - Moving from ‘New Normal’ to ‘Next Normal’
  • Adopting Innovations and Intelligent Automation
  • Decoding the Art & Science of ‘Integrated Workforce & Talent’

Arun Dinakar Rao
Naveen Narayanan
Mukta Nakra
Rakesh Sinha

4:30 – 5:15 PM

Fireside Chat
The Right Recipe for Growth Next

Animesh Kumar
Rakesh Sinha

5:15 – 6:15 PM

Panel Session: Mind Over Matter – Developing and Strengthening Workplace Culture in a Multi-faceted Hybrid Environment

  • Embracing Diversity in the Work World
  • Harnessing Cultural Transformation for Business Growth
  • Redefining the Relevant Communication and Engagement Framework
  • Creating Integrated Capability & Competency Models
  • Rebalancing Strategies to Deal with the Talent War & Great Attrition

Dr Vinod K Verma
Jayati Dwivedy
Neha Ahluwalia
Rachna Sharma

6:15 – 6:30 PM

Summarizing Day One Key Takeaways

6:30 – 7:30 PM

E-Networking Evening

2:45 – 2:55 PM

Day Two Opening Session

2:55 – 3:40 PM

Special Session
‘All is Well – Myth or Reality?’: Balance, Purpose and Happiness at Work

Geetanjali Pandit

3:40 – 4:30 PM

Panel Session: Walking the Tightrope – Unlocking Value through End-2-End HR Shared Services Adoption

  • Managing Talent using Agile Tech Adoption
  • Technology-adoption – Augmenting HR Processes with AI/ML-based Automation for Value Delivery
  • Driving Business Impact with Data Analytics in the New Age HR Function
  • A Change in the Hiring Outlook to Meet the New Ecosystem of Work
  • Engaging the Virtual GBS Workforce – Specialized Skilling & Capability Development

Arun Phulera
Kavita Mathur
Kavita Kurup
Nyree Harmse
Rahul Puri

4:30 – 5:15 PM

Business Storytelling:
Building Employee Resilience
– With Work-life Design, Employee Success, and Empathy

Eika Chaturvedi Banerjee

5:15 – 6:15 PM

Panel Session: Finding Clarity in Chaos – The Ever-changing New ‘Normal’

  • Designing Parity Between Bot Workers & Human Workers
  • Adopting Remote Working Models & Hybrid Workforce
  • Identifying Technical & Behavioural Skills for the Future

Sanjay Virmani
Shalu Manan
Konika Chadha
Pooja Malik
Anand Maheshwari

6:15 – 6:30 PM

Concluding Session & Vote of Thanks

6:30 – 7:30 PM

E-Networking Evening

HR Leadership Summit 2021 Speakers

Prabir Jha

Founder & CEO – Prabir Jha Advisory

Prabir Jha

Prabir Jha

Founder & CEO – Prabir Jha Advisory

Prabir Jha, an alumnus of St. Stephen's College, Delhi and XLRI Jamshedpur is the Founder & CEO of Prabir Jha People Advisory, a boutique platform for retained strategic advisory, talent search & executive coaching.

Combining an impeccable academic and professional record, in his stint as a civil servant, he handled the entire gamut of HR & IR issues of the Indian Ordnance Factories. On his switch to the corporate world after almost 10 years in the government, his initial HR years were with Thermax & TechMahindra, Thereafter, Prabir served on the executive team as the Global CHRO at two NYSE-listed Indian majors, Dr. Reddy's and Tata Motors before moving to lead IIR at another Fortune 500 giant as the Group CHRO of Reliance Industries Ltd., making him the only Indian to have headed the HR function of two Fortune 500 companies. Prior to starting his own advisory firm, he was the President & Global Chief People Officer at the pharma major, Cipla.

Prabir, a distinguished HR strategist, has handled all areas in HR, with special interest in Organisation Transformation, Talent Management, Executive Coaching, OD interventions, Global HR Strategy, Employer Branding and Leadership Capability Development.

Prabir has over the last many years been featured in the 'List of Most Admired HR Professionals in India' and has a number of awards to his credit, including a consistent Linkedin Power Profile. Among others, he is the recipient of the National Institute of Personnel Management (NIPM) Medal, the Reckitt & Colman Award and the Citibank Leaders Award at XLRI, for the "highest level of academic performance, competence, originality, creativity, communication skills and leadership" as also the Director's Medal in the Civil Services Foundation Course. He was conferred the Asia HRD Award - 2012 for "outstanding contribution to the field of Human Resource Development" and "The Distinguished Alumni" Award at XLRI in 2016. He was named the "Digitalist of the Year" by SAP-Mint in 2018. He was recently ranked No. I amongst the "Top HR Influencers on Twitter from India" for 2020 by @BloggersAlliance. He sits as part of a New York based think tank of fifteen global CHROs, "The Thinking Ahead Group".

In addition, Prabir is widely recognised as a transformation guru and an accomplished thought- leader /tweeter whose views are closely followed across various platforms. He has been among the most widely followed CHROs globally with more than half a million followers on Linkedin. He is a sought-after speaker, executive coach and a visiting faculty at various business schools and top management training institutes. He advises some start-ups and sits on the HR Advisory Board of the Reserve Bank of India and has been on the Board of companies in the Tata/ Cipla Group.

He can be reached at prabir@prabirjha.com .

Geetanjali Pandit

Stress Guru; TEDx Speaker; Global Bestselling Author & Columnist

Geetanjali Pandit

Geetanjali Pandit

Stress Guru; TEDx Speaker; Global Bestselling Author & Columnist
Former CHRO The India Today Group, The Indian Express Group & Zee Media Corporation

Geetanjali is the C-Suite professional who attributes her success at work to the deliberate application of the teachings of the Buddha. Feedback Infra, EIH Limited, The India Today Group, The Indian Express Group, and Zee Media Corporation Limited are all companies where she has contributed positively and significantly. Many a times bringing innovation and a turnaround in the people matters at these firms.

She is a C-Suite coach and works extensively with individuals and corporations to bring out well-being at work, ease in relationships and profitability in business. She works to help individuals create professional breakthroughs via personal growth. She also works with organizations on building teams that truly collaborate, leaders that engage with purpose and ultimately become more productive and profitable. She combines rich experiences and learning from her own corporate life, and her practice of Buddhism that has been transformational.

Geetanjali is a highly qualified and very successful Human Resource professional with a ring side view to the people problems at workplace. She has faced these struggles herself and only found true. This CHRO turned author’s last book Buddha At Work has answers to these questions we all struggle with at some point, and more. In these modern and troubled times, Geetanjali has been able to synthesize in her work and in her approach, the much-needed element of ancient wisdom, of spirituality with success. It is based on the best of techniques Buddha propounded 2700 years ago, for a transformation in everyday life, surprisingly even more valid in the 21st century than when Buddha walked the Earth. The book is touching lives across 4 continents, in 8 countries currently and with the Vietnamese edition planned for 2022, the count will go up to 9 countries and the 4 languages.

She shares methods, rituals and techniques that can help any professional at any stage of their career identify and develop their true north, deal with ease with all manner of colleagues, and succeed professionally.These techniques and exercises have been validated almost entirely by modern psychology and neurology. Geetanjali has created bite sized rituals and lovingly culled out the essence of the Buddha’s hallmark Loving-Kindness meditation (Pali karuna-mitta). Her work is now global with the West appreciating the authentic modern voice to the Buddha's teachings.

Geetanjali is the Stress Guru on Audible’s Just Chill! which explores facets of stress, anxiety and hacks to reduce both in varied professions. Her guests on the show include the iconic Lucky Ali; Corporate Mentor Vineet Nayar (former CEO of HCL Technologies); Padmashri Dr Bibek Debroy who is currently serving as the Chairman, Economic Advisory Council to the Prime Minister; globally renowned comic PAPA CJ, Major DP Singh who is a Kargil War Hero and India’s first blade runner; Kathak exponent Padmashri Dr Shovana Narayan and Magsaysay Award Receipient Dr Rajendra Singh.

Eika Chaturvedi Banerjee

Founder & CEO – Eikam Resonance

Eika Chaturvedi Banerjee

Eika Chaturvedi Banerjee

Founder & CEO – Eikam Resonance
Former CEO, Future Learning

Eika Chaturvedi Banerjee is one of India's leading Women Business Leaders and has, in pursuing her purpose, founded 'Eikam Resonance' - an organisation, where she, along with her community of researchers and facilitators, delve into ancient wisdom to solve contemporary issues. Among other initiatives, Eikam also blends modern-¬‐day management practices, leadership frameworks & corporate strategic directioning with perspectives imbibed from time-¬tested ancient wisdom, history, mythology and literature.

A Chevening Gurukul Fellow for Leadership & Excellence from University of Oxford, Eika is also, by training and passion, among the leading Corporate Mythologists in India, best-selling author of 52 Red Pills, and a sought-after speaker on matters of organizational & personal transformation, meaning & engagement, diversity & inclusion.

Eika's business experience over two decades spans Private Banking, General Management and Entrepreneurship. Post her MBA, she started her professional life as a Banker with over 12 years of core operating experience in various Business Leadership roles with Standard Chartered Bank, ABM Amro (now RBS), Citi & Kotak. She then gained entrepreneurial skills operating her Wealth Consultancy 'Finsutra', both in India & Singapore. In her last corporate role, for over 6 years, Eika has been the CEO of Future Sharp Skills Ltd (a Public-Private Partnership between Future Group & National Skills Development Corporation) - India's leading Skills, Talent and Leadership Development organisations. She now serves as an Independent Director on the Board of the Company.

Eika's living is deeply immersed in her age-old Indian wisdom, and she regularly draws upon her Indian blood memory for her unique pedagogy. She is the founder-curator for Aakhyaan since 2014, India's first ever Annual Mythology festival, a knowledge platform that she has conceptualised with the Department of Sanskrit, University of Mumbai - integrating the corporate world, academia, and popular culture. Over the last few years, she has also built a "phygital" knowledge sharing platform, the 'Banyan Insight Talks' (BITs), a curated series of gatherings with experts, practitioners, believers and seekers across the East and the West.

Rakesh Sinha

Co-Founder - SSF India
Executive Director & CEO - RvaluE Group

Rakesh Sinha

Rakesh Sinha

Co-Founder, Shared Services Forum (SSF) India || Founder & CEO, Quintes Global || Executive Director & CEO, RvaluE Group

Rakesh is a seasoned professional with an entrepreneurial experience of 2 decades in Advisory & Consulting, Business Services, Business Process Transformation and Technology space. He is an IT Graduate and acquired management skills from IIM Calcutta. Rakesh is one of the few leaders globally certified as an Authorized Evaluator by ITsqc of Carnegie Mellon University, USA for eSCM and a certified ‘Program Coach’ from Canada.

Rakesh along with two pioneering leaders recentlyfounded 'Quintes Global' which provides a transformation centric New-Age solution Dedicated Captive (D-CapTM), that is much beyond few classical models for business process services. The unique model enables clients to get Scale benefits while focusing on their core, reduce cost & grow profits, and transform fast and that too, end to end. Rakesh is currently the CEO of Quintes Global.

In his role of Executive Director & COO at RvaluE Group, he has been part of setting up/ growing 15+ India & Global Shared Service Centers, and 100+ Transformational engagements enabling RvaluE Team to deliver business impact of over US$400mn to clients. He got exposure to service domestic and international clients during his stints at Espire, CBoP, American Express, RvaluE and has worked across the geographies providing transformational leadership - India, Asia Pacific, Japan, North America, Middle East, UK and Europe.

Rakesh spots Industry Trends and has led customized Business Transformation initiatives such as Sourcing Model Strategy, Benchmarking, Location Strategy, Offshoring, RFP & Deal Management, Business Process Redesign, Vision planning for Globalizing Shared Services, identifying process consolidation opportunities for over 5000+ FTEs, preparing Business Case, leading process migration/people transition cutting across F&A, HR, Supply Chain & Procurement, Customer Life Cycle, and IT functions both in Manufacturing & Services domains.

Rakesh co-founded Shared Services Forum (SSF) in 2011 as an industry platform to create and disseminate knowledge for excellence in BPM for the ecosystem in Global India, authored several pioneering research reports and books like Co-Authored first-of-its-kind book on BPM ‘BPM in Global India – The Inflection Point for Competitive Advantage’.

Rakesh is well-recognized in the industry and felicitated / honored by leading media houses in their magazine of Industry repute as 'Young Entrepreneur with difference! 'Pioneer', 'Thought Leader/ Gurus' of Business Process Space - Identified as one of the top 30 Influential Young Entrepreneurs of 2016 by the Insight Success magazine and featured on the cover story, and recently honored India’s Greatest Leaders 2017-18 - Pride of the Nation’, by AsiaOne Magazine & URS Media - Process Reviewers PricewaterhouseCoopers PL”. He was one of the youngest to be invited as member of Management Council of Delhi Management Association!

As part of his social responsibilities, Rakesh mentors young leaders from leading Management Institutes, devotes time/energy to social projects along with like-minded people, think beyond the present, for creating Think Tanks for 2030 and make India a better place to live in the global village!

Arun Dinakar Rao

Chief People Officer, Birlasoft

Arun Dinakar Rao

Arun Dinakar Rao

Chief People Officer, Birlasoft

Arun Dinakar Rao is the Chief People Officer of Birlasoft. He has over 28 years of experience within the IT/ITeS, Finance and Internet industries, and is widely regarded for his insights and opinions on bettering the Human Resources, Learning and Development and Talent Management functions. Arun has managed large scale operations and is experienced in leading change management initiatives.

Arun specializes in the areas of Strategy Development, Organization Design, Performance Management, Career Architecture & Development, M&A, Leadership Development, Recruitment, and International HR. He believes that the culture and values of an organization depend on strong employee connection and transparency.

Previously, Arun led the HR function at DXC Technology India and where he was responsible for aligning the people function to business objectives and helped drive multiple post-merger integrations.

Prior to DXC, at Deloitte US Offices of India Arun led the HR function across multiple business lines, served as the Chief Learning Officer and was instrumental in the smooth execution of key leadership development initiatives. He has also served with companies like Satyam Computers Limited, and AppLabs Technologies in the past.

Among leadership and talent enhancement circles, Arun contributes as a speaker at industry events, think-tank sessions, publications, dailies and HR forums as well. He is regularly involved in mentorship programs, providing enrichment to aspiring and mid-management individuals interested in making a career in Human Resources.

He holds a Post Graduate Diploma in Personnel Management and Industrial Relations from XLRI, Jamshedpur (India) and is also an alumnus of University of Delhi (India).

When time permits, Arun pushes himself to be closer to nature through treks, safari trips and holidays in the mountains. He is an avid reader of books around strategy and organizational excellence and admires the industry vision and direction of Tim O'Reilly (O'Reilly Media).

Naveen Narayanan

Chief People Officer, Biocon Biologics

Mukta Nakra

Head - Human Resources & Sustainability, Marks and Spencer Reliance India

Mukta Nakra

Mukta Nakra

Head - Human Resources & Sustainability, Marks and Spencer Reliance India

Mukta is a senior HR professional with diversified experience in all business aspects of human resources including Talent Management, Total Rewards, Learning & Development, Employee Engagement and Talent Acquisition across IT, BPO/KPO, Retail, Banking and Financial Services and EdTech and Publishing Sectors. She currently heads Human Resources for Marks and Spencer Reliance Retail in India.

She has managed high impact and strategic change management initiatives in large global organizations involving cross functional teams in a multi-cultural & matrix environment. She has successfully led initiatives focused on driving business transformation, cultural change, setting up growth and de-growth framework, strengthening people leader effectiveness, building leadership pipeline, organization design and enhancing employee engagement.

Mukta is passionate about D&I and has spearheaded critical initiatives across organizations. She launched 'Women in Retail' program to promote gender diversity across stores in Walmart India, and also led ‘Reach Out’ - a development initiative for senior women leaders at Amex in partnership with Pepsico, PwC, Microsoft, Tata Group and RB. She has also been instrumental in the launch of Pride Chapter at AmEx.

Animesh Kumar

President – HR & Transformation,
ZEE Entertainment Enterprises

Animesh Kumar

Animesh Kumar

President – HR & Transformation, ZEE Entertainment Enterprises

Animesh Kumar is the President – HR & Transformation at Zee Entertainment. He leads the people and transformation agenda for the Company and is also responsible for driving the diversity & inclusion, employer brand and the overall organizational change required to enable the ZEE 4.0 transformation.

In addition, Animesh works closely and mentors the Corporate Responsibility and CSR teams internally. Animesh joined ZEE in 2018 as its Chief People Officer and under his leadership, ZEE has emerged as the Employer of Choice and one of the Top 50 Workplaces for Women in India.

With almost 30 years of experience across FMCG and Financial Services and the Media and Entertainment sectors, Animesh has led the HR function across large Indian and Multi-National Companies.

In his previous stint, he was associated with the Future Group as the Chief People & Transformation Officer and prior to that, Animesh has worked with IDFC Group for almost a decade. As a member of the Executive Committee at IDFC Group, he was responsible for leading the Human Resources; Marketing; Corporate Communication and was the CEO of IDFC Foundation, driving corporate responsibility and community engagement for the Group. In his earlier stints he has worked in RBS; Standard Chartered, Thomas Cook and Marico.

Animesh has served on Boards and has worked closely with non-profit organisations helping them enhance internal capacity to increase their social impact. His interests include leading organization transformations in both, the for-profit and not for profit/social sector, improving diversity & inclusion in organizations and coaching senior leaders.

Dr Vinod K Verma

Head – Regulatory Affairs, Hindalco & SVP – Group Corporate Affairs,
Aditya Birla Group

Dr Vinod K Verma

Dr Vinod K Verma

Head – Regulatory Affairs, Hindalco & SVP – Group Corporate Affairs, Aditya Birla Group

Dr Vinod K. Verma is a dynamic professional with comprehensive networking and interpersonal skills with a career spanning more than 30 years in the corporate world. He is a multi-faceted personality with wide-ranging responsibilities cutting across multiple sectors. He has established a consistent track record of thought leadership & success through his sheer grit & determination.

His current assignment is with the Aditya Birla Group as Sr Vice President – Group Corporate Affairs & Head- Regulatory Affairs-Hindalco. His scope of responsibility includes verticals such as Aluminium, Copper, Bauxite, Coal, Power, Mining etc., to name a few. Action-oriented and a performance driven leader, Dr. Verma's approach to work is strategic, systematic & customer centric. He is acknowledged in the industry as an authority on public relations with bureaucracy, polity, central & state govt., diplomatic community, import & export confederations & various trade bodies. He has been a core team member of that envisioned & evolved a long-term road map for comprehensive growth backed by strategic business & tactical action plans with far-reaching impact on both the business community and the society at large.

He is widely recognised as an expert on clearances for Greenfield & Brownfield Projects and has tremendous exposure in legal/tribunals & in the project monitoring group of the Cabinet Secretariat as well as of various Ministries.

After holding forte in HR, CSR, Compliance & Environmental Responsibility in the Steel Industry, he took on the mantle of Corporate Affairs and has since then made cutting-edge contribution with respect to Policy Advocacy for the growth of the Steel, Power, Mining and Non-Ferrous Industry. He symbolizes the best in Human Resource Management, Public Relations, Govt. Affairs, Strategic Planning, Industrial Relations and Corporate/Regulatory Affairs. Due to his vast wealth of knowledge & networking acumen, Dr Verma is affiliated with several social, technical and business organizations. His professional conduct, value-based life philosophy and affable nature has won him immense goodwill and numerous well- wishers. His excellent public relation & networking skills with various Embassies/High Commissions/Diplomatic Community has earned him the position of Director Economic Affairs on various Business/Friendship Forums such as- India-Russia, India -Bhutan, India-Bulgaria, India-China etc. He has also served as a member on key Central Government Committees such as:

  • Member TAC (Telephone Advisory Committee) Ministry of Communications & IT, Govt. of India.
  • Member, ZRUCC-SER, Ministry of Railways, Govt. of India
  • Member of Steel Consumer’s Council, Ministry of Steel, Govt. of India
  • Member of Sectional Committee on Copper in BIS, Govt. of India
  • And various Committees of FICCI, CII, ASSOCHAM, FIMI, PHD and SIDM

Dr Verma is a Ph.D (Economics), MBA, PG Diploma in PM&IR, Journalism & HRD, Dip-T&D and LLB. He has also completed various certifications to keep himself updated with the latest knowledge:

  • Certified Human Resource Director (CHRD) by Talent Management Academy, Germany
  • Certified Corporate Directorship by International Institute of Directors, London
  • Certified Trainer by ISTD
  • Accredited Management Teacher by AIMA
  • Certified in Consulting Skill by Consultancy Development Centre, Institute of DSIR
  • Certified Security Practitioner (CSP) & Certified Disaster Management (CDM), BCP Professional by International Institute of Security & Safety Management
  • Certificate in Strategy- Finance and Marketing by ASTD, USA
  • Certificate in Mastering Corporate Social Responsibility by CII

Dr Verma has been conferred with various prestigious awards like Excellence Award at London Parliament, Global Citizen Award for excellence in Diplomatic Community Networking, Hindalco and ABMCPL Pride Awards, Sharam & Corporate Ratna Award, Excellence in Thought Leadership Award, Nominee for Chairman Award for Exception Contributor @ 2019, Excellence in Policy Advocacy, International Excellence Award 2020 for Policy Advocacy & Diplomatic Relations in Madrid-Spain, Philip Kotler Award - India Achiever Corporate Affairs Specialist, Dr Kalam Memorial Ignited mind Award for Innovative & Exemplary work in Corporate Excellence and Bharat Gaurav Samman for Diplomatic Relations & Though Leadership in Dubai, Chhatrapati Shivaji Maharaj Gaurav Award for Excellence in Diplomatic Networking & Leadership 2021, Mumbai, APN News , Swadesh Business Excellence Lifetime Achievement Award 2021- Policy Advocacy for Metal Industry Silver Jubilee Award for Excellence in Policy Advocacy for Non – Ferrous Industry to name a few.

Jayati Dwivedy

Head of Talent Acquisition/ Director ISC, Philips

Jayati Dwivedy

Jayati Dwivedy

Head of Talent Acquisition/ Director ISC, Philips

Jayati is a result-driven business leader with strong relationship management, analytical thinking and communication capability with ability to work in demanding, complex and ambiguous situations.

Her breadth of experience includes heading business, talent management, talent acquisition, business partnering, product management, procurement and business development.

Jayati, currently leads hiring in the competitive recruitment environment across MEA, Asia, Australia and India for technology and business.

She has global experience having worked in North America, South East Asia and India, and cross industry experience across manufacturing, telecom, consulting, IT Services & ITES in multiple roles.

Neha Ahluwalia

Global Head Business Line HRBP,
ABB

Neha Ahluwalia

Neha Ahluwalia

Global Head Business Line HRBP, ABB

Neha is a HR professional with Global Regional and Local Experience at Leadership level and currently the Global HRBP head for ABB.

She has 16 +experience in all Facets of HR - COE, HRBP and Shared Services across geographies in manufacturing, engineering and IT industry. She has been instrumental in establishing shared services in a record speed and efficient manner. Strong experience in leading large transformational change management projects and project management experience from conceptualizing to execution. She is a people leader with design thinking and digitally aligned.

Rachna Sharma

Vice President & Lead Coach, RvaluE Group

Rachna Sharma

Rachna Sharma

Vice President & Lead Coach, RvaluE Group

Rachna is an energetic trainer and facilitator with work experience of more than 30 years, of which 10+ years, she has been in roles leading Organization Learning & Development in companies like Colgate, Samsung and American Express and the last 19 years as a Master Trainer, Facilitator and Coach of many Global/ local Programs. She has conducted several workshops/ programs in Malaysia, Korea, Singapore, Dubai, UK and Canada. She conducts programs and workshops to meet the requirements across all levels of leadership.

Rachna is a Certified Master Trainer by Clarity Development Consulting Inc., Canada and the Lead Coach to facilitate Coaching for Engagement Leader as A COACH programs in India. She was certified by Clarity Coach Bob Hancox (the author of the book ‘Coaching for Engagement’) during his visit to India in Nov 2008 and has conducted several workshops over the years for senior and middle level leaders.

She has been Training and certifying Trainers for many workshops. As per the global requirements, she also conducts structured follow up calls and wrap up sessions as required by the Clients. She ensures that her delivery reflects the needs of various clients as per their business requirements. She also conducts workshops on Energy for Performance, another global program from USA. She is an Executive Coach and provides coaching to several people across functions.

Rachna has an extensive experience in designing and conducting global and domestic Training Programs on multiple Leadership Skills (including Managerial Effectiveness, Effective Appraisals, Situational Leadership, Communication Skills, Business Writing, Collaborating & Influencing, Team Building, Change Management ), Selling Skills & Field Coaching Skills. She is a certified MBTI trainer. She has been focused in identifying training/development needs and customizing training programs based on the needs like employee satisfaction actions and learning tracks. She is also certified in Infomapping methodology.

Having started her career in Sales with Colgate Palmolive, Rachna gained in-depth experience in Sales & Sales Training. She then joined Samsung Electronics Ltd. as Manager Training and later moved to American Express (I) Ltd. as Training Leader. She is now working with large organizations and MNCs in IT/ BPO services, BFSI, Manufacturing, Pharmaceutical, and other domains. She has enabled several organizations’ effectiveness and culture building initiatives.

Sanjay Gupta

Chief Architect,
Shared Services Forum

Sanjay Gupta

Sanjay Gupta

Chief Architect, Shared Services Forum

Sanjay has 32 years of work experience in the fields of Management, Business Process, Finance & Human Resources. He comes with a blend of experience in global and domestic corporations, in private sector and public sector organizations in various capacities. He combines extensive experience in strategic as well as operations roles, covering various domains in Off shoring, Financial Services, Insurance in Global Shared Services & BPO, with demonstrated execution and success.

At SSF, he has pioneered & published several research papers on BPM & Shared Services and also co – authored the first ever comprehensive book on BPM – “BPM in Global India – The Inflection Point for Competitive Advantage”. Sanjay is the Executive Editor of Shared Services Forum’s Journal, Process Edge and contributes immensely towards GICs/ Shared Services/ BPOs by knowledge capture, sharing and dissemination through articles, research and creating models for base lining and growth.

Sanjay is a Chartered Accountant by qualification. During the initial 10+ years of his corporate career, he worked within the core Finance & Accounting functions in domestic companies such as Living Media and Indian Oil Corporation. He moved to American Express FRC where he first migrated and then serviced several groups of international financial services covering card and travel business.

Sanjay joined EXL Service Holdings, a New York based services company. His excellent operational insights and structured approach to find practical and innovative solutions made him the part of initial core team at EXL. As Operations Lead, he was instrumental in growing the BPO Business and Operations across multiple verticals, leading several business process initiatives, and developing frameworks connecting operational service delivery to business KPIs of clients. Having led large teams and given his focus on people and performance, Sanjay moved to become the Global HR Head for EXL (25000+ people), reporting to the CEO as well as the Compensation Committee of the Board. As the HR head, he played a key role in strategy development to achieve business goals.

Currently Sanjay divides his time between SSF activities and consulting for large corporates. He is also a passionate teacher of the English language and coaches the underprivileged children, youth and young adults.

Arun Phulera

Senior General Manager & Leader
HR Shared Services,
Cummins India

Arun Phulera

Arun Phulera

Senior General Manager & Leader HR Shared Services, Cummins India

An award-winning HR Services leader, Arun has over 20 years of experience across various leadership roles in corporates such as Zydus Cadila, TataMotors, Huawei Telecommunications and Reliance Industries.

His areas of expertise include HR Technology & Transformation, Talent Management & Effectiveness, Change Management & Cross-functional Team Leadership. He has taken up largescale HRSS Transformation Projects and HR Technology deployment projects across organizations.

In his current role, Arun is leading the HR Shared Services for Cummins India, supporting its 11000 employees spread across the country, in their Hire to Retire journey with the organization.

Kavita Mathur

Chief People Office, Trilegal

Kavita Mathur

Kavita Mathur

Chief People Office, Trilegal

An HR professional with a career spanning over 25 years covering management consulting and functional HR, Kavita possesses multi-industry experience and has worked across Asia, Middle East, Europe and Africa. With HR transformation as her core skill, she has assisted clients and organizations change, through adoption of technology, process improvement and culture transformation. Her advisory work on talent landscaping in developing economies, has facilitated clients in taking strategic business decisions related to offshoring and outsourcing.

Kavita has published several articles on related topics of performance management and skill development. She was the vice-chair of the HR committee at AMCHAM in 2019 and as a member of the HR committee influenced the inclusion of creche’ facilities, resulting in the amendment of the Maternity Act in 2017.

She is invited as a regular speaker by CII, ACCA, AMCHAM, NASSCOM. She is the Chief People & Organization Officer for Trilegal a Tier 1 law firm in India.

She holds a Post Graduate degree in Science and a Diploma in Industrial Relations and Personnel Management. In 2018 she was awarded the Asia HRD Award in Vietnam for her contributions towards Organization Effectiveness.

She enjoys the outdoors and along with a passion for travelling finds time for music, yoga and reading.

Kavita Kurup

Senior Vice President – HR, UST

Kavita Kurup

Kavita Kurup

Senior Vice President – HR, UST

Kavita Kurup is the Senior Vice President of HR at UST and is responsible for all human capital needs of the organization that operates across multiple regulatory and labor environments across the globe.

She is passionate about delivering high business impact that enables UST to meet its ambitious goals while fostering global collaboration, developing talent, and creating elegant talent solutions while embedding humanness and technology.

Her over two decades of experience consists of a variety of senior leadership positions across various industries, with a blend of sales, operations, and human resources disciplines.

Her personal goal is to build an inclusive environment where all members contribute towards positive social impact and transform lives.

Nyree Harmse

Director – Global Workforce Operations
Avery Dennison

Nyree Harmse

Nyree Harmse

Director – Global Workforce Operations, Avery Dennison

Nyree is an experienced HR professional based in Ho Chi Minh, Vietnam. She has held several HR roles in Retail, Pharmaceuticals and Manufacturing. In her current role at Avery Dennison.

Nyree leads the Global Workforce Operations team responsible for Payroll, Employee Inquiries, HR Projects & Data Analytics for ASEAN, South Asia & Africa countries. She is passionate about evolving the HR function and has successfully leads multiple projects focusing on payroll implementation, HR digitisation and change management.

 

Rahul Puri

Director, Business Development
WorldatWork India

Rahul Puri

Rahul Puri

Director, Business Development, WorldatWork India

Rahul has 17+ years of experience and has worked with ACCA, Forrester Research, CPA Global, McKinsey & Company and American Express.

He is currently the Director, Business Development for WorldatWork India - a global association for human resources management professionals and business leaders focused on attracting, motivating, and retaining employees.

His role focuses on delivering the growth strategy for WorldatWork by working closely with members of association, corporates, training partners, universities, and professional bodies.

Prior to WorldatWork, Rahul was the Head of Employer Relations at ACCA (the Association of Chartered Certified Accountants)

Rahul is an MBA in Marketing and Strategy from Management Development Institute (MDI), Gurgaon and successfully completed Disruptive Strategy with Clay Christensen from Harvard Business School Online.

Sanjay Virmani

Chief, Human Resource Management,
Tata Steel

Sanjay Virmani

Sanjay Virmani

Chief, Human Resource Management, Tata Steel

Sanjay has 30+ years of work experience in HRBP role with different business vertical of Tata Steel. He is currently responsible for the HRM Delivery Services with additional responsibility as HRBP for Commercial Cluster at Tata Steel.

Broad area of his responsibilities in the current assignment includes Employee Life Cycle management, transitioning transactional/non-core HR processes to Shared Services, Perks & Benefits management and HRBP.

Sanjay is a commerce graduate from Pune University & P G in HRM from Symbiosis Institute of Business Management, Pune.

Shalu Manan

Vice President – HR Transformation, Genpact

Shalu Manan

Shalu Manan

Vice President – HR Transformation, Genpact

Shalu is passionate about leveraging the power of process, people & technology to generate results. She believes in the collective wisdom to create meaningful experiences for people at the core of any business, work or society. As a practitioner of design thinking, she has helped clients and social entrepreneurs reimagine & innovate processes and create better experiences across finance, procurement, supply chain & HR domain. She loves to design solutions that change the way business operates, challenges status quo and make things better for all stakeholders.

As a collaborative problem solver, leading cross functional global teams, she has leveraged her deep understanding of lean, six sigma, design thinking and her love for technology to drive results and embed change across people supply chain, leadership development and performance management.

As a continuous improvement enthusiast, she has led design & execution of enterprise-wide, large scale capability development programs to build a culture of operational excellence across 100,000 employees and 5000 top leaders of Genpact and its multiple clients globally.

In her current role, Shalu is leading a Genpact wide talent supply chain transformation program that will accelerate revenue realization, tremendously reduce cost of fulfilment and significantly reimagine employee experience.

Konika Chadha

Regional Market Leader & Head of Professional Search – India, Korn Ferry

Konika Chadha

Konika Chadha

Regional Market Leader & Head of Professional Search – India, Korn Ferry

Konika is the Head of Professional Search and Regional Market Leader for Korn Ferry in India. She is responsible for developing and growing the search practices across sectors through client acquisition, engagement and delivery.

In her current role she leads the Search Business for Leadership and Mid level hires. Given her experience as a Business and HR leader and strong credentials in Leadership placements she comes with a keen business acumen and understanding of the search verticals she leads.

She has been with the firm for the last 8+ years and is managing a portfolio of premium clients across various all practice areas i.e., Technology, Financial Services, Consumer, Life Science and Healthcare as well as Industrial/Manufacturing. Konika has been instrumental in establishing the leadership teams in some of leading organizations in the country.

Konika has over 20 years of accomplished experience in the field of Talent Acquisition across all levels in different sectors. She is recognized in India as a strong leader in the search and has received multiple recognitions including the Exception Women Leader from the Women’s Economic Forum in 2018 and HerRising Award in 2019 for Women in HR.

Prior to joining KF she has had extensive experience with leading Organizations like ICICI Prudential, American Express, GE and Bharti Airtel Ltd in the domains of Talent Acquisition, Sales , Generalist and HR Transformation roles. She has received various awards for her exemplary work in the organizations that she has been associated with in her prior stints. Some of them being Gold award with Airtel, Platinum Award with American Express, Various awards at Genpact and the Top Notchers award in ICICI Prudential.

Konika is a Postgraduate in Management from TVU (London) and also holds a Certification in Strategic Human Resource Management from IIM Ahmedabad

Pooja Malik

Group Head of Human Resources, DMI Finance

Pooja Malik

Pooja Malik

Group Head of Human Resources, DMI Finance

Pooja Malik has overall responsibility for Human Resource Management for the DMI Group.

A seasoned HR professional, with a successful track record in strategic HR leadership positions, including end-to-end HR Management in varied cultures and industries, Pooja Malik designs and implements initiatives related to HR transformation strategies, talent and performance, compensation, R&R programs, talent acquisition & sourcing, talent development and engagement programs across functions and levels, etc.

Anand Maheshwari

Founder & Chief Corporate Officer, Quintes Global

Anand Maheshwari

Anand Maheshwari

Founder & Chief Corporate Officer, Quintes Global

Anand Maheshwari is a meritorious Chartered Accountant and a veteran CFO. He comes with nearly four decades of extensive work experience with a blend of senior management & entrepreneurial roles, within India and UK. He is the Founder Director of Quintes Global, a new business entity, promoted by RvaluE Group to offer an innovative solutions & capabilities in Business Process Management to a niche segment – both in India as well as globally.

Anand’s experience includes controllership/ CFO responsibilities, business and finance leadership across domains: Offshoring & Domestic Business Services, Financial Services, Oil, Petrochemicals & Chemicals, IT & related services. Anand has worked in corporations like Jubilant Organosys, Kanorias, American Express and Venture Infotek (now Atos Worldline).

Over the last 13 years, Anand has been a serial entrepreneur, starting as a co-founder for Intrust Global in Business Services space, Chairman of Suprawin Technologies and then co-promoted Pegasus Oil & Gas Services. Intrust Global was recognized as one of the 10 fastest growing LPO companies by the Black Book of Outsourcing. He has worked on significant strategic initiatives with large global organizations like Solvay Business Services in Europe, and many others in UK, USA and Asia Pacific.

Anand was earlier instrumental in setting up the first-ever Global In-house Captive (GIC) Financial Center of American Express in India in mid-90s as Shared Services for F & A and Operations processes. He handled multi billion dollars’ business transactions, pioneered transitions of finance and operations processes, led multiple global projects like Y2K and BPR, bringing huge cost saves and value to various stakeholders and was deputed to UK on a global assignment. He also received the Chairman Award for Quality six times.

In his current role with the RvaluE Group, Anand brings proven strategic execution capabilities, stakeholder collaboration and people management skills and focus on coaching and mentoring leaders. While detail oriented, he has an excellent strategic oversight and has a keen mind that breaks down complex issues into manageable chunks. He brings insight, global experience, expertise and a sense of humour to engagement, enabling him to collaborate well with clients, associates and colleagues.

Discussions have been designed to facilitate an interactive thread-based exchange of ideas and thoughts between community members – which will enable us to drive rich and meaningful conversations on the Summit Day.

Click on any of the topics below to join the discussion.

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Past Eminent Speakers at HR Leadership Summits

Dr Aquil Busrai

Chief Executive Officer
Aquil Busrai Consulting

Dr BBL MADHUKAR

Secretary General
BRICS Chamber of Commerce & Industry

Deepak Dhawan

CEO & Founder
Talentonic

KVV Satyanarayana

Executive Director
HR at Power Finance Corporation

Prabir Jha

Former President & Global Chief People Officer
Cipla

R Swaminathan

Chief People Officer
WNS Global Services

Participating Organizatons

SSF’s Job Portal

Curated Shared Services Jobs for you.

  • Specially selected jobs are available on the SSF Job website for candidates of the Shared Services Industry from company websites and job portals.
  • Register yourself as an Employer or an Employee.

Contact Us

For more information, write to events@sharedservicesforum.in

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