Rakesh Sinha

Co-Founder, Shared Services Forum (SSF) India || Founder & CEO, Quintes Global || Executive Director & COO, RvaluE Group

Rakesh is a seasoned professional with an entrepreneurial experience of 2 decades in Advisory & Consulting, Business Services, Business Process Transformation and Technology space. He is an IT Graduate and acquired management skills from IIM Calcutta. Rakesh is one of the few leaders globally certified as an Authorized Evaluator by ITsqc of Carnegie Mellon University, USA for eSCM and a certified ‘Program Coach’ from Canada.

Rakesh along with two pioneering leaders recentlyfounded 'Quintes Global' which provides a transformation centric New-Age solution Dedicated Captive (D-CapTM), that is much beyond few classical models for business process services. The unique model enables clients to get Scale benefits while focusing on their core, reduce cost & grow profits, and transform fast and that too, end to end. Rakesh is currently the CEO of Quintes Global.

In his role of Executive Director & COO at RvaluE Group, he has been part of setting up/ growing 15+ India & Global Shared Service Centers, and 100+ Transformational engagements enabling RvaluE Team to deliver business impact of over US$400mn to clients. He got exposure to service domestic and international clients during his stints at Espire, CBoP, American Express, RvaluE and has worked across the geographies providing transformational leadership - India, Asia Pacific, Japan, North America, Middle East, UK and Europe.

Rakesh spots Industry Trends and has led customized Business Transformation initiatives such as Sourcing Model Strategy, Benchmarking, Location Strategy, Offshoring, RFP & Deal Management, Business Process Redesign, Vision planning for Globalizing Shared Services, identifying process consolidation opportunities for over 5000+ FTEs, preparing Business Case, leading process migration/people transition cutting across F&A, HR, Supply Chain & Procurement, Customer Life Cycle, and IT functions both in Manufacturing & Services domains.

Rakesh co-founded Shared Services Forum (SSF) in 2011 as an industry platform to create and disseminate knowledge for excellence in BPM for the ecosystem in Global India, authored several pioneering research reports and books like Co-Authored first-of-its-kind book on BPM ‘BPM in Global India – The Inflection Point for Competitive Advantage’.

Rakesh is well-recognized in the industry and felicitated / honored by leading media houses in their magazine of Industry repute as 'Young Entrepreneur with difference! 'Pioneer', 'Thought Leader/ Gurus' of Business Process Space - Identified as one of the top 30 Influential Young Entrepreneurs of 2016 by the Insight Success magazine and featured on the cover story, and recently honored India’s Greatest Leaders 2017-18 - Pride of the Nation’, by AsiaOne Magazine & URS Media - Process Reviewers PricewaterhouseCoopers PL”. He was one of the youngest to be invited as member of Management Council of Delhi Management Association!

As part of his social responsibilities, Rakesh mentors young leaders from leading Management Institutes, devotes time/energy to social projects along with like-minded people, think beyond the present, for creating Think Tanks for 2030 and make India a better place to live in the global village!

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