Rakesh Sinha

Co-Founder, SSF India
Founder & CEO, Quintes Global
Executive Director & CEO, RvaluE Group

Rakesh is a seasoned professional with an entrepreneurial experience of 2 decades in Advisory & Consulting, Business Services, Business Process Transformation and Technology space. He is an IT Graduate and acquired management skills from IIM Calcutta. Rakesh is one of the few leaders globally certified as an Authorized Evaluator by ITsqc of Carnegie Mellon University, USA for eSCM and a certified ‘Program Coach’ from Canada. Rakesh is recently recognized as the ‘Most Promising Business Leader in Asia’ by Economic Times and Times Group.

Rakesh along with two pioneering leaders recently founded 'Quintes Global' which provides a transformation centric New-Age solution Dedicated Captive (D-Cap TM), that is much beyond few classical models for business process services. The unique model enables clients to get Scale benefits while focusing on their core, reduce cost & grow profits, and transform fast and that too, end to end. Rakesh is currently the CEO of Quintes Global.

In his role RvaluE Group, he has been part of setting up/ growing 15+ India & Global Shared Service Centers, and 100+ Transformational engagements enabling RvaluE Team to deliver business impact of over US$400mn to clients. During his stints at Espire, CBoP, American Express, RvaluE he has worked across the geographies providing transformational leadership - India, APCA, Japan, North America, Middle East, UK & Europe.

Rakesh spots Industry Trends and has led customized Business Transformation initiatives such as Sourcing Model Strategy, Benchmarking, Location Strategy, Offshoring, RFP & Deal Management, Business Process Redesign, Vision planning for Globalizing Shared Services, identifying process consolidation opportunities for over 5000+ FTEs, preparing Business Case, leading process migration/people transition cutting across F&A, HR, Supply Chain & Procurement, Customer Life Cycle, and IT functions both in Manufacturing & Services domains.

Rakesh co-founded Shared Services Forum (SSF) in 2011 as an industry platform to create and disseminate knowledge for excellence in BPM for the ecosystem in Global India, authored several pioneering research reports and books like Co-Authored first-of-its-kind book on BPM ‘BPM in Global India – The Inflection Point for Competitive Advantage’.

Rakesh is well-recognized in the industry and felicitated / honored by leading media houses in their magazine of Industry repute as 'Young Entrepreneur with difference! 'Pioneer', 'Thought Leader/ Gurus' of Business Process Space - Identified as one of the top 30 Influential Young Entrepreneurs of 2016 by the Insight Success magazine and featured on the cover story, and recently honored India’s Greatest Leaders 2017-18 - Pride of the Nation’, by AsiaOne Magazine & URS Media - Process Reviewers PricewaterhouseCoopers PL”.

He was one of the youngest to be invited as member of Management Council of Delhi Management Association! As part of his social responsibilities, Rakesh mentors' young leaders from leading Management Institutes, devotes time/energy to social projects along with like-minded people, think beyond the present, for creating Think Tanks for 2030 and make India a better place to live in the global village!

Jasmine Gorimar

Group Technology – Digital Transformation, Mahindra Group

Jasmine has strategized and managed multiple international Digital Programs and globally distributed teams.

She is highly experienced at mobilizing resources – both financial & people as well as managing stakeholders to meet company’s strategic digital transformation needs across various functions.

Jasmine currently leads the user digital experience program for Mahindra Group Technology.

Her diverse prior experience includes leading :

- Commercial Technology Programs - such as e-Commerce and Digital marketing solutions at GSK,

- Digital Transformation, Business Partnering, IT Governance, IT PMO, IT Operations & IT Security as Head of IT at Boehringer Ingelheim India and

- Tech Program Management at Anant Infomedia for Abbott Nutrition India.

Manoj Srivastava

Vice President – IT, EaseMyTrip
Winner- Next100 CIO, CIO500

Highly accomplished senior travel technology leader with exceptional global experience, more than 22 years of demonstrated achievements in Airlines / Airport / Travel Technology/ eCommerce domain– ManagingnIT Infrastructure, on-prem-cloud-Hybrid datacentre, Digital transformation, CRM, ERP, CRS/PSS migration, implementation, APIs interfaces with OTAs, Mobile Apps customer experience across IT landscape.

Provide technical expertise, support to business leadership for better business continuity in competitive environment, leveraging with industry experience and using innovative channels to extend contribution towards enhancing Airlines / Airport IT systems transformation, development, service delivery, customer experience, satisfaction And building-up long-terms relationship among all stakeholders, service providers, customers.

Viral Davda

Chief Technology Officer, National Commodity & Derivatives Exchange (NCDEX)

Business oriented and results-driven technology leader with around two decades of experience managing technology and people to drive productivity, innovations and operational efficiency to improve corporate profitability. A high energy contributor, collaborator and change agent who consistently delivers valued services and productive results by aligning technology with business goals.

Strong expertise in Exchange Technology with specific focus on Trading, Clearing & Settlement, Surveillance and Risk Management systems.

Avinash Velhal

CIO Growing Markets - India, Middle East & Africa, APAC & South America
VP IT & Process, Atos India

Avinash is a Certified Independent Director, geared to share 34 years of experience in Global IT transformations, Mergers & Acquisitions and global governance. He has successfully handled IT transformation of multiple large M&A across regions in Atos & Siemens.

Visionary Business Technologist with cross functional experience in IT across wide gamut of areas having driven large IT Transformation projects, Outsourcing, Infrastructure and Service management. Lead multiple strategic business leadership, digital transformation and change management projects across his career in ATOS, Siemens & L&T.

He has invaluable contributions to the revolutionary approach in moving towards Zero mail and Enterprise social network project, Anyplace anywhere workplace in Atos. Active panelist, speaker, and writer having appeared on panel of multiple tech forums as speaker on topics of Digital transformation, leadership, technology locally and internationally.

Rated as Industry Icon he has been acknowledged as most social CIO bestowed with various awards like Top 7 technology leader in APAC, CIO 100, IDG Dynamic CIO 100, EMC Transformer award and many more. He contributes to SPJMIR institute being their IM Advisory Council member. He is adding value to the vendor universe through CORE media advisory council on CIO Choice platform. Currently serving the CIO community being the Mumbai CIO Klub President.

He is an Industrial Engineering Graduate with passion towards efficiency, innovation and business mentoring.

Rajnish Virmani

Managing Partner – India, Positive Momentum

Rajnish completed his B.Tech (Delhi College of Engineering) & MBA (Faculty of Management Studies) (both with Honours) from Delhi University, India, followed by over 30 years of experience in multinationals like American Express, Aviva, Reliance, Colt technologies and Tata Consultancy Services as an employee. Been a CIO, COO and CEO in large multinational companies – at the CEO and CXO level for over 10-12 years. Now giving back to the industry, Rajnish is focused on Strategic Consulting, Executive Coaching & Leadership Development for the last 9 years as an entrepreneur.

He has a Multi-Cultural exposure and has worked in USA, UK and India and led Asian, European, American and British teams of over 1,000 staff. He has also handled multi-location Indian teams of over 12,000 staff.

He has a solid experience in Financial Services, Insurance, Telecom, Travel and Credit Cards, and as a consultant, has coached 1-on-1 over 300 senior leaders in the industry over the last 9 years. His mission is to help develop the next 100 CEOs for Corporate India.

He has been voted “Role Model” Leader by teams in various companies across differing cultures. He has also handled board level relationships and Trade Unions. He has conducted various Press Conferences/ Media Events globally. His CSR activities include – Mentoring about 30 girls from neighbouring villages of Gurugram, helping them with employability, focusing on Presentation, Communication, Interviewing skills and building their self esteem and confidence. He recently authored and published a Leadership Development book called “Bloody Good Leadership”.

Dr Lopa Mudraa Basuu

Advisor Cloud Security Alliance, APAC Research Advisory Council.

Dr. Lopa Mudraa Basuu- The Clairvoyant – Choreographing Brilliant IT Security Compositions for two decades with a proven track record is a leading veteran Cyber Security Evangelist working for improving the quality of Cyber Security and Enterprise Risk Governance professionals in the country and also on the global stage. Shattering the glass ceiling, her relentless efforts and services in this male dominated field for the past 20 years, have made her a very well-known figure in this industry domain.

Her contributions, especially, in the encouragement of Women Professionals in this field has now resulted in a spurt of women in the C Suite of organizations and also in the Enterprise Security & Risk Domains Dr. Lopa holds a master degree in IT. A Doctor(hc) of Excellence in Cyber Risk Management, She is also a Certified Global CIO from ISB Hyderabad.

She also has the required industry certifications – CCISO, CRISC, CISM, CDPSE, Certifified DevSecops Engr, CHFI, ECSA, CEH, DCPLA, DPO, Certified HIPAA Officer, QSA PCI DSS, CPISI, LA ISO 27001, RSA Archer Certified Administrator, CyberArk Certified Trustee, Certified in ITIL foundation, CobiT and Val IT Foundation Certificate, Certified SAFe 4 Practitioner (Scaled AGILE), Six Sigma Yellow Belt, CCSA NGX, CCNA, ADSE from APTECH and Diploma in Hardware.

Dr. Lopa has served in Global roles in Fortune 500 organizations leading their Cyber Security, Risk Governance and Compliance teams. Using her vast repertoire of experience and her acumen as a business enabler across sectors – automotive, BFSI, ITES and manufacturing, she has involved herself completely in mentoring, skilling and creating next-gen cyber security professionals specially women.

Dr. Basu serves on various Advisory Boards and is also a Jury Member across various industry forums both international and national. She authors articles and is a regular speaker and panellist in the professional public domain on the same. She is also a regular guest speaker at various institutions and colleges exhorting, encouraging and coaxing the young minds to explore this little-known field of Technology which is the key to success.

Anand Maheshwari

Founder & Chief Corporate Officer, Quintes Global

Anand Maheshwari is a meritorious Chartered Accountant and a veteran CXO. He comes with nearly four decades of extensive work experience with a blend of senior management & entrepreneurial roles, within India and UK. He is the Founder Director of Quintes Global, a new business entity, promoted by RvaluE Group to offer an innovative solutions & capabilities in Business Process Management to a niche segment – both in India as well as globally.

Anand’s experience includes controllership/ CFO responsibilities, business and finance leadership across domains: Offshoring & Domestic Business Services, Financial Services, Oil, Petrochemicals & Chemicals, IT & related services. Anand has worked in corporations like Jubilant Organosys, Kanorias, American Express and Venture Infotek (now Atos Worldline).

Over the last 16 years, Anand has been a serial entrepreneur, starting as a co-founder for Intrust Global in Business Services space, Chairman of Suprawin Technologies and then co-promoted Pegasus Oil & Gas Services. Intrust Global was recognized as one of the 10 fastest growing LPO companies by the Black Book of Outsourcing. He has worked on significant strategic initiatives with large global organizations like Solvay Business Services in Europe, and many others in UK, USA and Asia Pacific.

Anand was earlier instrumental in setting up the first-ever Global In-house Captive (GIC) Financial Center of American Express in India in mid-90s as Shared Services for F & A and Operations processes. He handled multi billion dollars’ business transactions, pioneered transitions of finance and operations processes, led multiple global projects like Y2K and BPR, bringing huge cost saves and value to various stakeholders and was deputed to UK on a global assignment. He also received the Chairman Award for Quality six times.

In his current role with the RvaluE Group, Anand brings proven strategic execution capabilities, stakeholder collaboration and people management skills and focus on coaching and mentoring leaders. While detail oriented, he has an excellent strategic oversight and has a keen mind that breaks down complex issues into manageable chunks. He brings insight, global experience, expertise and a sense of humour to engagement, enabling him to collaborate well with clients, associates and colleagues.

Sarajit Jha

Chief Business Transformation & Digital Solutions, Tata Steel

Sarajit Jha is Chief - Business Transformation & Digital Solutions Tata Steel based out of Jamshedpur. He is involved in partnering the leadership in evolving the scope and direction of Tata Steels digital journey. Strengthening the strategic mindset of Tata Steel and building its digital capabilities are two key deliverables. He is excited about helping TSL’s journey in fostering agility, bolstering insight generation, innovation and building platforms.

An officer of the Tata Administrative Service (TAS), Sarajit has worked with Tata BSS, Tata Global Beverages and Tata Steel Ltd, over the last 2 decades.

Sarajit is the founder and current Chair of DX 50 – India’s only Chief Digital Officer organization. He is also convenor of Confederation of Indian Industry (CII) – ICTE forum for Jharkhand.

The National Council for Development had nominated Sarajit for prestigious Bharat Gaurav award in 2008. He also represented India in the Thora renewal program in Malaysia.

K Harishankar

VP, IT - Architecture, Engineering & Corporate Functions, Kimberly Clark

K. Harishankar (Hari) is Vice President – IT at Kimberly Clark and a member of Global Leadership team of IT. He is responsible for IT Architecture & Engineering, IT for Corporate Functions and is leading the program on Digital Core with SAP S/4. He also leads Kimberly Clark’s Global Digital & Technology Centre in Bangalore.

Prior to joining Kimberly Clark, Hari had a long innings in Unilever as Vice President – Global Enterprise Applications and previously as CIO of Hindustan Unilever.

Hari is a B.Tech from IIT Bombay followed by an MBA from IIM Bangalore.

Pramod Agrawal

VP & Regional CTO, Automation Anywhere Inc.

Pramod Agrawal is a technology leader with 23+ years of global work experience in creating well designed business applications and high performing platform technologies. He currently serves as the regional CTO for Automation Anywhere, a Silicon Valley startup in Robotic Process Automation and AI space. Prior to this he headed the India Development Centre for Oracle’s PeopleSoft Enterprise Software division and, then as CTO for Applied AI Platform for Baker Hughes, a GE Company.

Pramod has received 2 patents for - 'Multilingual tagging of content with conditional display of unilingual tags’ and 'Virtual federation of remote portals’. He is an alumni of IIT Roorkee, IIM Bangalore and The Ohio State University, USA.

Amar Hunjan

Former CIO Director IS & T, Compass Group

Amar Hunjan has held a variety of executive level technology positions across the banking and financial services industry in Australia and Singapore. He has over 25 years experience focusing on appropriately leveraging technology across multi-divisional organisations.

He is an internationally experienced IT thought leader with a strong proven delivery track record on major projects. He has an ability to think and influence organisations strategically, formulating plans and executing delivery. He has successfully transformed technology businesses, delivering projects from retail banking, data centers, major buildings and business process changes across the APJ region.

He is a skilled people manager who has built small and large technical teams for engineering, projects and operational delivery. He has a approachable and direct communication style.

Amar can bring a wealth of experience to an organisation and provide sound strategic consulting approach and pragmatic programme delivery.

Rakesh Sinha

Co-Founder, SSF India and Executive Director and Chief Operating Officer, RvaluE Group

Rakesh Sinha is a seasoned professional with entrepreneurial experience in Business Consulting and IT/ITeS industry. He has been part of 100+ advisory/ transformational assignments and setting-up/ growing over 15+ SSCs within India and overseas. He got exposure to service domestic and international clients during his stints at Espire, CBoP and American Express, and has worked across the geographies providing transformational leadership - India, Asia Pacific, Japan, North America, Middle East, UK and Europe.

Rakesh spots Industry Trends and has led customized Business Transformation initiatives such as Sourcing Model Strategy, Benchmarking, Location Strategy, Offshoring, RFP & Deal Management, Business Process Redesigning, Vision planning for Globalizing Shared Services, identifying process consolidation opportunities for over 4000+ FTEs, preparing Business Case, leading process migration/people transition cutting across F&A, HR, SCM, CLM, and IT functions both in Manufacturing & Services domains. Rakesh co-Founded Shared Services Forum (SSF) in 2011 and has authored several pioneering research reports and books.

He is well-recognized in the industry and was recently honored India’s Greatest Leaders 2017-18 - Pride of the Nation’, by AsiaOne Magazine & URS Media - Process Reviewers PricewaterhouseCoopers PL.

Nalin Tripathi

SSF Leader - Group Finance, Al-Futtaim (UAE)

Nalin Tripathi has over 21+ years of exceptional Global experience in Diversified Multinational Groups (General Electric, Adani Group & Al Futtaim Group) in Finance, Digital Transformation, Operations, Procurement, IT  & Internal Audit. He has led large multi-function shared service operations in F&A, IT, HR , Procurement,  Admin, Customer Service etc. both in Captive and third party service roles. His experience is global, having been responsible for or carried out assignments in over 20 countries across Americas, Europe, Middle East & APAC.  He has lived and worked in the UK, US, China, Japan, Singapore, UAE in addition to India.

Nalin is a certified Six Sigma Black Belt & ISO Lead auditor. He has led large transformation projects in F&A. In his journey towards Excellence in Shared Service, he has designed & developed end to end integrated Invoice to Pay process, Mailroom centralization & Document management process, Order to Cash Process, bringing in significant Process Improvement & efficiency through implementation of COE model in B2P, O2C , R2R, A2R, ICM, Treasury back-office, HR, MDM etc. He has implemented process automation tools (RPA , OCR/ ICR etc.) to drive Controllership Excellence and operating efficiency. He has led large Global scale systems implementations like Concur, SAP, Oracle Financials etc.

Nalin has strong Leadership in Managing Profit-Center P&L, Budgeting (FP&A), Project CBA and Cash flow management. He has Compliance & Controllership Expertise in Implementing Zero-Defect SLAs, SFO, KPI Governance, RBIA, CAPA, BU Scorecard, ISMS etc. His experience cuts across diverse industries such as  Retail, Automotive, Energy, Ports, Medical systems, Manufacturing,  Logistics, and Financial Services. A passionate thought leader with strong Design thinking make him a potent business professional. Unique blend of visionary leadership & expertise to lead strategic Transformation.

He loves traveling, yoga and motivating others in need!! He is currently based in Dubai (UAE).

Sameer Madan

Director - Finance, Agilent Technologies

Sameer is qualified Chartered Accountant (CA), Certified Public Accountant (CPA -USA) and a Cost & Works Accountant (CWA) and current works as a Director – Finance at Agilent Technologies.

Agilent Technologies is US listed life sciences and chemical analysis company. His areas of expertise lie in record to report (R2R), financial planning and analysis (FP&A), procure to pay (P2P) and quote to cash (Q2C).

He has worked in many countries, is a big advocate of leveraging technology for finance and feels benchmarking of financials is the best way of improving and driving cost efficiencies.

Prior to the ~ 14 years with Agilent, he has worked with companies like GECIS/Genpact and PwC

Ramit Gupta

CPS Leader and Partner, Cognitive Process Services, IBM

In his career spanning 20 years, Ramit Gupta has assisted many companies in their journey by articulating Growth Strategy, M&A, Operating Model Review, Technology Strategy and Digital Reinvention. Most of the work Ramit has done in the recent 5 years is around leveraging Emerging Technologies for creating value through operating model reimagination and launching new business models for clients.

Cognitive Process Services (CPS) is the Business Services arm of IBM doing F&A, Procurement, HR ops for clients. Ramit leads this Service Line in ISA. He has been invited as a speaker by various industry associations like CII, SIAM, PHDCCI, etc and is a regular guest speaker at many colleges in India.

Ramit’s expertise is in the fields of Digital Reinvention, Process Services Management and Transformation Management. He is apt at Digital Strategy, Business analytics and Digital Reinvention for Finance / Procurement / Talent.

Ramit has a Bachelor's degree in Engineering with specialization in Computer Science and a Post Graduate Diploma in Business Management from IMT.

Anand Maheshwari

Founder & Chief Corporate Services, Quintes Global; National Council Member, SSF India

Anand Maheshwari is a meritorious Chartered Accountant and a veteran CFO. He comes with nearly four decades of extensive work experience with a blend of senior management & entrepreneurial roles, within India and UK. He is the Founder Director of Quintes Global, a new business entity, promoted by RvaluE Group to offer an innovative solutions & capabilities in Business Process Management to a niche segment – both in India as well as globally.

Anand’s experience includes controllership/ CFO responsibilities, business and finance leadership across domains: Offshoring & Domestic Business Services, Financial Services, Oil, Petrochemicals & Chemicals, IT & related services. Anand has worked in corporations like Jubilant Organosys, Kanorias, American Express and Venture Infotek (now Atos Worldline).

Over the last 13 years, Anand has been a serial entrepreneur, starting as a co-founder for Intrust Global in Business Services space, Chairman of Suprawin Technologies and then co-promoted Pegasus Oil & Gas Services. Intrust Global was recognized as one of the 10 fastest growing LPO companies by the Black Book of Outsourcing. He has worked on significant strategic initiatives with large global organizations like Solvay Business Services in Europe, and many others in UK, USA and Asia Pacific.

Anand was earlier instrumental in setting up the first-ever Global In-house Captive (GIC) Financial Center of American Express in India in mid-90s as Shared Services for F & A and Operations processes. He handled multi billion dollars’ business transactions, pioneered transitions of finance and operations processes, led multiple global projects like Y2K and BPR, bringing huge cost saves and value to various stakeholders and was deputed to UK on a global assignment. He also received the Chairman Award for Quality six times.

In his current role with the RvaluE Group, Anand brings proven strategic execution capabilities, stakeholder collaboration and people management skills and focus on coaching and mentoring leaders. While detail oriented, he has an excellent strategic oversight and has a keen mind that breaks down complex issues into manageable chunks. He brings insight, global experience, expertise and a sense of humor to engagement, enabling him to collaborate well with clients, associates and colleagues.

V V Balaji

Chief Technology Officer, ICICI Bank

He joined ICICI group in the year 2007 in ICICI Prudential Life Insurance, and worked there till Oct 2018 heading technology, operations and customer service. He was transferred to Bank on Nov 2018 to head the technology function.

He has overall experience of 32 years in the areas of Finance and Accounting, Customer Service and Operations, Information Technology.

He has worked in various organizations like Hindustan Aeronautics Ltd., Eicher Group, Bharti Airtel Ltd., Reliance Communications Ltd. and ICICI Prudential Life Insurance Company Ltd. and has been in senior management position for more than 15 years.

Rajesh Mishra

Senior Vice President, Corporate Process & IT and Chief Digital Officer, VE Commercial Vehicles

Rajesh Mishra has more than 30 years of Industry experience in Automotiv, Telcom and Utility domain.

He is responsible for group wide initiatives on Enterprise Digital Transformation, Connected Services and Customer Experience.

Prior to joining VE Commercial Vehicle, he was Senior Delivery Project Executive with IBM responsible for Integrated Bharti Airtel Account.

Rajesh Mishra has done his Graduation and Post-Graduation from BITS, Pilani.

Urs-Ulrich Katzenstein

Head of Business Development Shared Services IT, Bell Food Group (Switzerland)

Urs-Ulrich Katzenstein is Swiss and studied at Universities of Basel and St. Gallen in Switzerland and finished his Master's Degree in Business Administration, majoring in international Management with minor degrees in East Asian Studies. During his studies at University St. Gallen, Urs was co-founder of a student initiative organizing study tours throughout India to "Discover Business India"

Urs worked with the Metro Group from 1998 and held various positions in Operations, Process and Internal Audit in several countries of the METRO Group and held the position Managing Director of the METRO Global Business Services Pvt. Ltd in Pune from 2014 to 2017.

Urs moved back to Basel, Switzerland to take care of his ageing parents and joined the Bell Food Group (BFG), where he is currently Head of Business Development for Shared Services IT. Bell Food Group is one of the biggest producers of Meat and Convenience food in Switzerland as well as the biggest Fish importer to Switzerland.

In this role he is responsible for SAP group wide implementations (including S4/Hana migrations) and other major software implementation projects. He also represents the Shared Services IT in relevant committees and in the board of Bell Switzerland. Lastly he is responsible for IT topics in the BFG global COVID 19 Crisis Management team.

Dr Puneet Kaur Kohli

Group CTO & CIO, Manappuram Finance

Dr Puneet Kaur Kohli is an IT Leader with track record of 23 years plus of experience having extensive knowledge on developing and implementing strategic plans and addressing company needs and promotion of growth. Creation of strategic IT annual and long-term roadmap with focus towards generating new revenue streams through innovation. Currently she is the Group CTO & CIO at Manappuram Finance. She has played various IT leadership roles at Motorcity, Bharti Airtel, Reliance Energy, to name a few.

Her areas of expertise include IT Strategy - IS Procedure and Budgeting; Systems Architecture; Project and Program management; Network and System Security; Disaster Recovery Planning; Risk Assessment; Regulatory Adherence and Governance; Contingency Planning; Cost takeout strategies, etc.

She has been honoured at multiple forums winning various awards and recognition – TOP 100 CISO award – 2011/2012/2013/2014/2015 (five consecutive years); TOP Innovation award from IDC in BFSI vertical; Dynamic CIO 100 Awards – 2011/2013/2014 /Innovator CIO of the year for 2015; Business World award for IT Acceleration for Innovation in Storage in March, 2014; Infosec Maestros Award – 2014/2015 / DQ Live 2014/2015; “Women in Leadership” award by CIO-Club, Delhi in March, 2011; and CIO of the Year 2006 in the Manufacturing Sector by Network Computing and Dataquest.

Rahul Bishnoi

Program Director Manufacturing and Comms Europe, Wipro Technologies

Rahul is a Chartered Accountant from UK, and brings over 34 yrs of global expertise in Business Development, Management Consulting, Outsourcing, Facilitation, Cultural Integration and Program Management. He has specialised in end-to-end Support Services, Advisory and Transformation Projects, Global Business Services, Operations (Finance, HR, Sourcing) and Process Reengineering.

His portfolio encompasses multiple sectors and companies such as ABB, Ericsson, Disney, GSK, ArcelorMittal and Seagram in senior operational and strategy positions, and roles as lead consultant, not least at Ernst & Young, Capgemini and Wipro.

With extensive experience across Europe and SE Asia, Rahul has demonstrated ability to influence Boards through an informed, collaborative and personable working style. His skills in stakeholder management, leadership alignment and resolution of cultural dissonance, in particular, have enabled him to be successful in driving innovative, efficient and scalable programs of corporate change.

Dharmender Kapoor

Chief Executive Officer and Managing Director, Birlasoft Limited

DK comes with 30 years of experience in the IT industry and is recognized across the industry as a thought leader. DK co-owns patents around Cloud & digital. He joined Birlasoft from HCL Technologies where he was heading Business & Technology Transformation Services. Before being elevated to CEO, DK also served as the Chief Operating Officer (COO) at Birlasoft, where he managed Global Delivery, Business Development, Advisory, and other enabling functions. He was also responsible for developing Birlasoft’s global business for the BFSI vertical. He played a critical and instrumental role in leading the divesture of Birlasoft’s legacy business and etched a strategy towards focusing on next-generation digital services.

DK was among the key leaders of the Strategic M&A team that was responsible for the acquisition and integration of KPIT’s IT business with Birlasoft’s core business, leading to the birth of a new mid-tier Enterprise Digital and IT Transformation Services public listed company – Birlasoft Limited. His stints as a Digital Business Strategist during the late ‘90s and early 2000s with companies like NIIT Technologies, Ericsson Hewlett Packard and HCL Technologies has helped place him among the most sought-after minds in the Enterprise Digital Technologies space, considering his national and international experience in transformational business services. He has also been credited for advising, initiating and securing large multiyear IT Transformation and Digital Transformation deals with global brands.

DK holds a Masters degree from Kurukshetra University, India, and is an avid contributor to professional forums through his industry opinion pieces and straight-from-the-heart blogs. DK being a highly creative person, enjoys sketching and painting with watercolors. Writing poems, sharing his life lessons, reimagining and penning down his thoughts through blogs stems out of his creativity and demonstrates his passion towards life and work.

DK’s motto in life is, “There is always a way”, one just needs to be curious to explore and courageous to walk into. He likes simplifying things and puts structure to unstructured thoughts and situations. He is known to be a leader who is highly self-aware, who likes being original often at the cost of presenting a contrarian view.

He enjoys interacting with his 10,000+ strong employees across the world, whom he considers as family forever!

Imran Ali

Chief Information Security & Technology Officer, Compass Group (United Kingdom)

Imran is the Group Chief Information Security & Technology Officer for Compass Group a 25 B£ company operating in 45 countries with over 600,000 employees.

In his role he is responsible for driving the IT security & infrastructure for the Group. In his 6 years with Compass Group, Imran has sponsored a no of key initiatives moving Compass to cloud, migrating 100,000 users to Office 365 and driving IT standardization. Recently he has taken on the additional responsibility of Information security for the group.

Prior to joining Compass Imran spent over 20 years across financial services companies - AXA & American Express. In AXA as the CEO of AXA Tech Shared Services he setup a 1000 FTE IT captive unit in Bangalore that provided IT services to AXA Globally.

Over the years he performed multiple roles including being the regional head for Asia Pacific. His last role with AXA was as the Global head of IT shared services based out of Paris.

Pervez Workingboxwalla

Chief Risk Officer, WNS Global Services

Pervez Workingboxwalla currently serves as the Chief Risk Officer for the WNS Group. His primary responsibilities include developing and implementing risk intelligent solutions for supporting decision making in alignment with organizational objectives as well as delivering assurance towards efficient and effective implementation of corporate wide policies.

Pervez is a Chartered Accountant from the Institute of Chartered Accountants of India and completed his graduation from the University of Mumbai. Pervez has over two decades of experience in designing and deploying risk management and assurance programs.

Pervez has previously worked with Arthur Andersen and Ernst & Young in the Advisory and Risk Consulting practices.

Sanjay Gupta

Chief Architect, Shared Services Forum (SSF) India

Sanjay has 32 years of work experience in the fields of Management, Business Process, Finance & Human Resources. He comes with a blend of experience in global and domestic corporations, in private sector and public sector organizations in various capacities. He combines extensive experience in strategic as well as operations roles, covering various domains in Off shoring, Financial Services, Insurance in Global Shared Services & BPO, with demonstrated execution and success.

At SSF, he has pioneered & published several research papers on BPM & Shared Services and also co – authored the first ever comprehensive book on BPM – “BPM in Global India – The Inflection Point for Competitive Advantage”. Sanjay is the Executive Editor of Shared Services Forum’s Journal, Process Edge and contributes immensely towards GICs/ Shared Services/ BPOs by knowledge capture, sharing and dissemination through articles, research and creating models for base lining and growth.

Sanjay is a Chartered Accountant by qualification. During the initial 10+ years of his corporate career, he worked within the core Finance & Accounting functions in domestic companies such as Living Media and Indian Oil Corporation. He moved to American Express FRC where he first migrated and then serviced several groups of international financial services covering card and travel business.

Sanjay joined EXL Service Holdings, a New York based services company. His excellent operational insights and structured approach to find practical and innovative solutions made him the part of initial core team at EXL. As Operations Lead, he was instrumental in growing the BPO Business and Operations across multiple verticals, leading several business process initiatives, and developing frameworks connecting operational service delivery to business KPIs of clients. Having led large teams and given his focus on people and performance, Sanjay moved to become the Global HR Head for EXL (25000+ people), reporting to the CEO as well as the Compensation Committee of the Board. As the HR head, he played a key role in strategy development to achieve business goals.

Currently Sanjay divides his time between SSF activities and consulting for large corporates. He is also a passionate teacher of the English language and coaches the underprivileged children, youth and young adults.