3rd National Shared Services Conclave on 25th October 2013 at New Delhi

Featuring the theme ‘Redesigning Business Processes for Competitive Advantage’, the Conclave 2013 focused on the following primary objectives:

• Capture and disseminate understanding of the various dimensions of Business Processes Management (BPM) in the Global India, and
• Spread its adoption by fully leveraging the best practices from global shared services and off shoring operations.

The Conclave while adapting to Indian context brought a holis- tic focus on BPM with Three Streams:

• Workshop Panel Discussions
• Release of BPM Publication
• Excellence Awards and Recognitions