Redesigning Business Processes
for Competitive Advantage


3rd National Shared Services Conclave

Date: Friday, 25th Oct 2013
Venue: Le MERIDIEN, New Delhi, India
Address: Windsor Place, New Delhi 110001 India
Phone: +91-11-2371 0101

Featuring the theme ‘Redesigning Business Processes for Competitive Advantage’, the Conclave 2013 focused on the following primary objectives:

  • Capture and disseminate understanding of the various dimensions of Business Processes Management (BPM) in the Global India, and
  • Spread its adoption by fully leveraging the best practices from global shared services and off shoring operations.

The Conclave while adapting to Indian context brought a holis- tic focus on BPM with Three Streams:

  • Workshop Panel Discussions
  • Release of BPM Publication
  • Excellence Awards and Recognitions