Digital Leadership for Winning Edge
SSF’s Exclusive Leadership Interaction at New Delhi, April 5, 2019
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Date: FRIDAY, 5th April 2019
Venue: New Delhi, India
Shared Services Forum (SSF), India, along with RvaluE (a team of BPM Pioneers and practitioners) as Knowledge Partner, and ACCA (The Association of Chartered Certified Accountants) as Event Partner, organized an Exclusive Leadership Interaction Evening, on April 5, 2019 at New Delhi. Participation of senior practitioners, executives, eminent industry leaders and veterans from GICs, India SSCs, and organizations across India, made this a highly interactive session with the leaders sharing their insights and perspectives.
In the Introductory Address, Mr Rakesh Sinha, Co-Founder SSF & Member – Governing Council, SSF, and Executive Director & COO, RvaluE Group, broadly shared the focus the evening to be that of both “will and skill” which is structured to have 2 dimensions – leadership dimension – in this transformation/ change/ digital/ innovation; and the technical dimension – about the elements like RPA, Robotics, digital agenda – which have been embraced by many organizations but the attention for today is on the challenge of how well and effectively they have been deployed. The objective of this leadership interaction being – to bring together leaders in the business services transformation space to collectively exchange notes, current trends that drives the industry today and the emerging best practices in response to the disruption.
Rakesh called upon the Industry leaders to actively participate and make the most out of SSF, a one-of-its-kind Industry Platform in India for disseminating knowledge for excellence in Business Services, IT & Business Process Management, through: engaging & interactive events; context setting Research Reports; SSF Excellence Awards & Recognition; SSF Portal, SSF Journal, Process Edge and several publications for the member and participating organizations; and Capability Frameworks & Models for ‘Building Capabilities and Value Delivery’ that an organization can use during the adoption or transformation of the business process strategy.
