Breaking Boundaries: The Power of Enterprise Services
Research 2018 – Trends & Practices
Deliberations at SSF’s Exclusive Leadership Interaction at Pune
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Date: WEDNESDAY, 20th February 2019
Venue: Pune, India
PUNE, February 20, 2019: Shared Services Forum (SSF), India, along with RvaluE (a team of BPM Pioneers and practitioners) as Knowledge Partner, organized an Exclusive Leadership Interaction Evening, on February 20, 2019 at Pune. Participation of senior practitioners, executives, eminent industry leaders and veterans from GICs, India SSCs, and organizations across India, made this a highly interactive session with the leaders sharing their insights and perspectives.
Key highlights of the event:
- SSF released CENTUM Model for enabling successful shift of Business Process Management to Enterprise Services Management.
- SSF released their report – ‘Breaking Boundaries: The Power of Enterprise Services – Research 2018 – Trends & Practices.’ The report was released by Members of SSF Governing Council – Mr Rakesh Sinha (Co-Founder SSF and Executive Director & COO RvaluE Group), Mr Sanjay Gupta (Chief Architect, SSF), Mr Ravi S Ramakrishnan (Founder SSF and Founder & CEO RvaluE Group); CEO of Essel Business Excellence Services (Essel Group), Mr Irendra Chhabra; and Ex-EVP & Head of Enterprise Shared Services, Ms Madhavi Dhanukar.
- The top 5 Big Trends from the report ‘Breaking Boundaries: The Power of Enterprise Services – Research 2018 – Trends & Practices’
