SSF

TIES Self-Assessment Tool

A Tech Integration & Digital Maturity Assessment Tool

Don't just dream of Tech Integrated Enterprise Services
MAKE IT A REALITY

Why is understanding your current State of Tech Integration in your services function crucial?


Without a clear understanding of your current state, setting realistic goals for digital transformation and adoption of cutting edge technologies becomes a guessing game.

This can lead to wasted resources, failed implementations, and missed opportunities.

Benefits of the Assessment: Value Delivery

Customer/ Stakeholder Experience

Technology Integrated Enterprise Services (TIES) Model, a framework designed to drive enterprise digital transformation by leveraging technology and operational optimization. It outlines six core parameters, including foundational systems, process-enabling technologies, functional solutions, advanced analytics, and value-enhancing innovations like AI, blockchain, and IoT. The model emphasizes a single source of truth, management assurance, and enhanced stakeholder experiences to ensure cohesive enterprise-wide transformation.

The model will help organisations to enhance their capacity optimizationproductivity enhancement, and business impact realization through actionable insights and effective technology deployment. The TIES model enables seamless integration of upstream and downstream processes across all business functions, ensuring continuous value delivery. It also emphasizes strategic partnerships, stakeholder collaboration, and adaptive work cultures that support innovation, reskilling, and risk experimentation to foster agility and customer-centric value optimization.

The framework is designed to create a cohesive digital environment by aligning technology resources, investments, and enterprise architecture with business goals. It integrates advanced capabilities such as big data management, process mining, and modular applications while prioritizing cybersecurity and compliance. Ultimately, the TIES model provides a scalable approach to achieving enterprise transformation through strategic alignment of people, processes, and technology.

The TIES framework also places significant emphasis on data management, compliance, and integrity, highlighting the need for robust foundational systems that ensure security, access control, and segregation of duties. By integrating business analytics and intelligence tools, the model enables enterprises to derive meaningful insights that translate into actionable strategies, ultimately driving business impact. The layered structure of the TIES model—from foundational technologies to value-enhancing innovations—ensures scalability, flexibility, and adaptability, allowing organizations to address both immediate operational needs and long-term strategic goals.

Benefits of the Assessment: Outcomes

Capacity Optimisation & Productivity Enhancement
Meaningful Insights to Action to Business Impact
Single Source of Truth & Management Assurance
Superior Enterprise-wide Stakeholder Experience
Value Delivery from Strategic Opportunities