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Dharmender Kapoor

Dharmender Kapoor

Dharmender Kapoor

Chief Executive Officer and Managing Director, Birlasoft Limited

DK comes with 30 years of experience in the IT industry and is recognized across the industry as a thought leader. DK co-owns patents around Cloud & digital. He joined Birlasoft from HCL Technologies where he was heading Business & Technology Transformation Services. Before being elevated to CEO, DK also served as the Chief Operating Officer (COO) at Birlasoft, where he managed Global Delivery, Business Development, Advisory, and other enabling functions. He was also responsible for developing Birlasoft’s global business for the BFSI vertical. He played a critical and instrumental role in leading the divesture of Birlasoft’s legacy business and etched a strategy towards focusing on next-generation digital services.

DK was among the key leaders of the Strategic M&A team that was responsible for the acquisition and integration of KPIT’s IT business with Birlasoft’s core business, leading to the birth of a new mid-tier Enterprise Digital and IT Transformation Services public listed company – Birlasoft Limited. His stints as a Digital Business Strategist during the late ‘90s and early 2000s with companies like NIIT Technologies, Ericsson Hewlett Packard and HCL Technologies has helped place him among the most sought-after minds in the Enterprise Digital Technologies space, considering his national and international experience in transformational business services. He has also been credited for advising, initiating and securing large multiyear IT Transformation and Digital Transformation deals with global brands.

DK holds a Masters degree from Kurukshetra University, India, and is an avid contributor to professional forums through his industry opinion pieces and straight-from-the-heart blogs. DK being a highly creative person, enjoys sketching and painting with watercolors. Writing poems, sharing his life lessons, reimagining and penning down his thoughts through blogs stems out of his creativity and demonstrates his passion towards life and work.

DK’s motto in life is, “There is always a way”, one just needs to be curious to explore and courageous to walk into. He likes simplifying things and puts structure to unstructured thoughts and situations. He is known to be a leader who is highly self-aware, who likes being original often at the cost of presenting a contrarian view.

He enjoys interacting with his 10,000+ strong employees across the world, whom he considers as family forever!

Participating Organizations

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Ab inbev
Abb
Adani
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Agilent technologies
Akzonobel
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Alcon global services
Alliant group.jpg
Alorica.jpg
American express
Ameriprise india llp
Avantor.jpg
Avery dennison
Baxter
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Blackrock.jpg
Boston scientific.jpg
Candor.jpg
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Chiripal.jpg
Commonwealth bank of australia
Compass group
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Cummins business services
Donepss technologies
Dr. reddy's laboratories
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Ebex.jpg
Emaar.jpg
Empretech india.jpg
Ericsson.jpg
Esab india
Essilor india
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Flsmidth
Future group.jpg
Future retail.jpg
G4s
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Haldia petrochemicals
Harvest gold.jpg
Havmor.jpg
Hcl
Hexaware.jpg
Hindustan coca cola beverages
Hsbc
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Ibm
Icici bank.jpg
Iffco kisan.jpg
Ihcl
Indorama ventures
Indusion.jpg
Infosys bpm.jpg
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John deere
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Jsw gbs
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Keysight technologies.jpg
Kimberly.jpg
Knowurture.jpg
Lupin
Mannapuram finance.jpg
Maslegato.jpg
Mcpi private limited
Metro services
Micro focus
Minda group.jpg
Mynd.jpg
Nccl.jpg
Ncdex
Newgen software
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Nokia.jpg
Northern trust
Oberoi group.jpg
Olam gbs
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Oracle.jpg
Osource india
Pfizer
Piramal enterprises
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Principal.jpg
Quintes global
Ral.jpg
Rbs india
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Rohlig blue
Sar group.jpg
Servosvs.jpg
Siemens plm.jpg
Sis
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Smith n nephew
Startek.jpg
State street.jpg
Sun pharma
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Syngenta services.jpg
Target
Tata motors
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Tata steel
Tcs
Teamlease
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Thomas cook.jpg
Torrent gas
Transcat.jpg
Ubs
Unilever
Ve commercial vehicles
Welspun
Whirlpool asia llp
Wipro.jpg
Xpheno
Yni gss

About SSF India

Shared Services Forum (SSF) India – A COMMUNITY ‘FOR PRACTITIONERS, BY PRACTITIONERS’

This is SSF’s 10th year of ideating and synthesizing ‘Best in Context’ practices for successful transformation of Business Services.

#SSForumIndia is a pioneering, interactive platform of Industry Practitioners, Experts and Veterans with a Vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).

The forum has successfully brought together the practitioners and experts in one vibrant community whose Mission is to:

  • To spread awareness of Value-Delivering Strategies for effective transformation of business processes
  • To establish Winning Practices that result from exchange of knowledge
  • To acknowledge, award and showcase Organizational Achievements & Professional Excellence
  • To build a strong Community of thought leaders, experts, practitioners and change agents

To know more about the activities at SSF and Membership, go to www.sharedservicesforum.in

Past SSF Online Conferences

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