Would you like to start a conversation with other industry leaders to brainstorm a challenge or to just know more on a particular topic?
Since 2011, SSF Global has been the pioneering industry association for GCCs, Business Services, Enterprise Functions, and Technology Leaders.
As an exclusive community ‘of Practitioners, by Practitioners, for Practitioners,’ SSF Global is dedicated to fostering knowledge, excellence, and transformation in Enterprise Functions, Services, IT, and Business Process Management (BPM).
With a vision to drive innovation and synthesize ‘Best in Context’ practices, we empower successful enterprise transformations while cultivating a growing network of thought leaders, experts, and change agents across diverse functions and industries.
The Process Maturity Model (PMM) uses a 6 x 5 Matrix to assess all processes within enterprise functions (like F&A, HR, SCM, IT, CLM etc.,) in various sectors and industries, and classify them into five levels of maturity.
Know More...The Digital Execution Quotient (DxQ) model is designed to measure the extent of success of Digital Execution to assess the ability of an organization to successfully achieve the outcomes of Digital Transformation.
Know More...Technology Integrated Business Services (TIBS) Capability is a holistic model for use by GBS/GCCs in building and enhancing capabilities to progress in their journey of integrating technologies into business services.
Know More...Technology Integrated Enterprise Services (TIES) Model, a framework designed to drive enterprise digital transformation by leveraging technology and operational optimization.
Know More...RISE Model measures GCC maturity – to move from a process centre to an enterprise centre by – Reimagining value potential, Institutionalizing commitments & capabilities, Synthesizing strategic deployment, and Extending to enterprise & achieve competitive advantage.
Know More...Customer Experience Management (CEM) framework for measuring the business of customer experience by assessing the readiness to shift the transformation focus from business processes(BPT) to customer experience (CET).
Know More...3 ‘I’ Framework for Competitive Edge in HR Transformation measures 3 key dimensions as – Integration, Innovation and Intelligent Automation – to enable the HR leaders to nurture and grow an everlasting bond with the business and the enterprise.
Know More...The 4 ‘I’ - Employee Alignment Framework is designed for initiating employees through a well-defined framework of Induction, Incubation, Inclusion, Integration
Know More...Value Stream Mapping (VSM) is a Lean Management Tool that can be used to demonstrate information and customer flow within business services using industry-standard shapes, templates, and an intuitive interface.
Know More...A holistic framework for top management to focus on preparing the organization for digital metamorphosis and transition successfully through 5Rs – Revolutionize, Reimagine, Reignite, Reskill & Readiness.
Know More...Enterprise Services Management (ESM) to provide an end-to-end view of enterprise services/ CENTUM – Customer Centric Operations; Enterprise Process Management; Nurturing Partnerships; Tech Integrated Services; Unified Capabilities; and Digital Metamorphosis.
Know More...PIVOT Framework is for measuring the digital leap readiness of an enterprise function based on business focus, insights, versatility, operating model, and transformation agents.
Know More...The CODE framework is for assessing Disruptional Engineering in Enterprise Services for innovative dimensions in value delivery to proactively engineer disruptions by challenging 4 key paradigms.
Know More...ACT Framework defines the 7 tracks for future readiness for a highly effective GBS/GCC. Each of these 7 tracks of ACT has ‘Assess’, ‘Connect’ and ‘Target’ parameters to follow for enabling future readiness.
Know More...The Partnership Excellence Framework is designed to assess and move up the Relationship Value Chain by utilizing current process, customer, projects and performance information.
Know More...The FoCap Partner Selection Model is designed to measure Capability & Focus of the partner as an input to decision making. This model is a reference document by the provider community as a self-assessment and improvement tool.
Know More...The People Practices Model has been designed to build an effective employee engagement strategy.
Know More...It was such an amazing Leadership Summit! A great opportunity to indulge in a dialogue around the role of HR in building organisations of the future. I thank Shared Services Forum, BRICS CCI and Achromic Point for organising this HR Summit. Hope more such summits are conducted every year!
Leaders who attended the “3rd National HR Leadership Summit” jointly held by Shared Services Forum, BRICS CCI and Achromic Point on 10th May, 2019 in New Delhi, had an enriching exchahad an enriching exchange of knowledge, discussing the key challenges, myths and crystallized role of HR in building future organizations.
We found the event to be extremely insightful and tastefully done. It was good to meet with all the delegates and discuss industry best practices. The discussions were very focused. On behalf of HCL, I would like to thank once again and commend all the team members for doing such a fabulous job.
My gratitude and appreciation for the great session conducted in the capital city. I sincerely appreciate all your effort in ensuring that we participants have a world class experience. Your selection of speakers, content/topic and panel discussions were very relevant to the current time. The connect that the forum offered was very valuable and I personally owe a lot to you all for understanding what we do for the world (and India) and exhibit your appreciation through your recognition.
SSF is creating fraternity of leaders in the shared services space who are driving accountability for the highest levels of integrity and professionalism that defines our Industry. In only 7 years your movement seems to have become the premier platform for shared servicing leaders.
Shri Narendra Modi’s government is very progressively working towards bringing the digital transformation in India across sectors and I personally believe that Shared Services Forum is tremendously supporting in that journey of reshaping of Indian economy
Contents delivered at this platform were of a high standard. Many high level executives from leading Companies actively participated. Awardees were chosen in the most objective manner. The SSF Team deserve all credit for such a great business meet.
As usual it was heart-warming to be part of your initiative that I have seen grow from strength to strength. I would be keen to explore a more meaningful engagement when you do the 8th Summit next year. The discussions were meaningful and I would suggest that we have more detailed sessions on technology…
No answer is wrong or right.
Only opinions matter in the shaping of future.
Shared Services Forum India provides you with a neutral and robust platform and various opportunity to share knowledge, interact, exchange information and showcase about your products and services. Please write to us at events@sharedservicesforum.in OR call us at +91-7303244077