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V V Balaji
Chief Technology Officer, ICICI Bank
He joined ICICI group in the year 2007 in ICICI Prudential Life Insurance, and worked there till Oct 2018 heading technology, operations and customer service. He was transferred to Bank on Nov 2018 to head the technology function.
He has overall experience of 32 years in the areas of Finance and Accounting, Customer Service and Operations, Information Technology.
He has worked in various organizations like Hindustan Aeronautics Ltd., Eicher Group, Bharti Airtel Ltd., Reliance Communications Ltd. and ICICI Prudential Life Insurance Company Ltd. and has been in senior management position for more than 15 years.
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Shared Services Forum (SSF) India – A COMMUNITY ‘FOR PRACTITIONERS, BY PRACTITIONERS’
This is SSF’s 10th year of ideating and synthesizing ‘Best in Context’ practices for successful transformation of Business Services.
#SSForumIndia is a pioneering, interactive platform of Industry Practitioners, Experts and Veterans with a Vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).
The forum has successfully brought together the practitioners and experts in one vibrant community whose Mission is to:
- To spread awareness of Value-Delivering Strategies for effective transformation of business processes
- To establish Winning Practices that result from exchange of knowledge
- To acknowledge, award and showcase Organizational Achievements & Professional Excellence
- To build a strong Community of thought leaders, experts, practitioners and change agents
To know more about the activities at SSF and Membership, go to www.sharedservicesforum.in