Shalini Pillay

India Leaders - Global Capability Centers, KPMG

Shalini leads the “ Global Capability Centers’ (GCC’s) segment nationally and oversees the services KPMG India provides to this segment. This entails working with large global organizations on their service delivery model and enabling them to leverage the GCC model to optimize costs, drive impact on the top line and build capability hubs that will steer the organization into the future.

She is also the Office Managing Partner for Bangalore, overseeing  all of KPMG’s business in the region  and is currently responsible for representing the firm in the Market especially for all large strategic Client Accounts. Shalini has been part of the India Leadership team for several years and is a member of the Board. In her previous role, she used to also head the HR function for the Firm in India.

Over a career in management consulting, spanning close to 30 years years Shalini has  been involved in delivering a full range of business advisory and financial consulting services to clients across a wide range of industries.  She has worked with many large and medium sized organizations, helping them define and realize their strategic objectives and growth targets.  

Shalini’s large and diverse GCC-focused team at KPMG assists organizations in their GBS/ GCC set-up across:

Advising global organizations on their sourcing strategy to defining the operating model

Helping establish and optimize their GBS/GCC set up

Enabling technology interventions to enhance the digital quotient

Addressing new emerging dimensions of risk, towards building resilience

Understanding the changing regulatory landscape and implications for the model

Resizing, reshaping and reskilling the workforce for the future

Shalini represents the Firm in all external industry forums, focused on research towards defining the future roadmap for global service delivery models. Shalini is a BE and also a Chartered Accountant, ICAI.