11th ANNUAL GLOBAL BUSINESS SERVICES CONCLAVE
A CEO; a passionate leader, a futurist; an author; a prolific blogger; presenter par excellence; a remarkable speaker; or even being labelled as the Most Promising Business Leader of Asia 2020-21, by The Economic Times, none of these quite describe Amitabh Ray. He is the undisputed Chief Motivational/Inspirational Officer of the technology industry. Amitabh currently heads the India, Mexico, Romania and China global service centers of Ericsson. His responsibility is to ensure the continued growth of these centers to deliver the right competency to Ericsson’s customers worldwide. He lives by the maxim that a company’s achievement is defined by the success of its customers and focuses his entire energy in delivering customer delight. He skillfully balances stakeholder interests and his passion for caring for his people.
The art of conflict management, and knowing how to coalesce diverse views, to achieve shared objectives for the larger good of the organization, is his native skill. Amitabh’s four-decade-long career has been an exciting journey of building teams, strategizing, leading and executing the transformation journeys of three centurion organizations, PwC, IBM and currently Ericsson.