11th ANNUAL GLOBAL BUSINESS SERVICES CONCLAVE
Dr. Mitra is a versatile senior executive and board member with over 20 years’ experience in outsourcing, P&L management and client management & Business transformation.
A strategic thinker with shrewd commercial acumen and experienced in building and managing large globally diverse teams. His track record on execution is through his unique ability to join the dots in a complex multinational environment and making things simple.
Dr. Mitra is currently the Chief executive officer for Tesco PLC’s Global Business Services division and CEO of Tesco Bengaluru entity. Dr Mitra is also board member of Tesco’s joint venture (Trent Hypermarket and Booker India) with the Tata Group.
Prior to joining Tesco, Dr. Mitra was the Managing Director of British Telecom (BT), where he conceptualized and executed BT’s Global Business Services (GBS) model with direct responsibility for 10,000 plus employees across 9 countries and several 3rd party vendors. Sumit led BT GBS to one of the top 25 best employers in India and Budapest as the best shared service centre in Europe.
Dr. Mitra studied in Scotland and has a Bachelor of medical sciences degree and a Master’s in Business Administration. He has completed the Global Strategic Management program from Harvard Business School in Boston and has received an honorary doctorate (Honoris Causa) in management excellence. Dr. Mitra loves sports. He holds a cricket coaching diploma from the England & Wales Cricket Board and is an expert in martial arts. He is a passionate Manchester United supporter, loves traveling and enjoys spending time with his two daughters.