11th ANNUAL GLOBAL BUSINESS SERVICES CONCLAVE
Dr S Venkat Kumar is the Head of KONE Business Services (KBS) India. Venkat is responsible for unified KBS Service Management as well as reliable service delivery for all business services (in-house and outsourced) covering KONE units across Asia Pacific, Middle East & Americas.
Venkat joined KONE in 2016 and has 34 years of industry experience covering 25 years in Shared Services and BPO industry.
Venkat’s key competencies include strategizing business growth and establishing new service verticals, delivery centres and building cost effective centres of excellence. Dr. Venkat had served as Chief Operating Officer of Rural Shores Business Services Pvt Ltd: World’s largest Impact Sourcing and Inclusive Destination. Earlier he was Senior Vice President at Reliance BPO and Unit Head, Chennai – the BPO Services Company of Reliance Group, heading Pan India BPO Operations. He has also been the General Manager, Indian Operations and Director of Indian Board with Hays plc UK. Head of Offshore Shared Services Centre, Chemoil Corporation – the largest bunker fuel distributor in the United States and Finance & Project Manager with Facit Asia::a TATA group Company.
Dr.Venkat having acquired Ph.D in Management Studies from Sri Venkateswara University, Tirupathi, is also a university topper in MBA from the same institution. A very active player in the Industry Dr. Venkat was Vice Chairman for NASSCOM captive forum (TN & KRL circle) and President of Chennai District Chess Association. With keen interest in people practices, knowledge development and public relations, he has spoken at several key seminars and conferences conducted by professional bodies such as NASSCOM, CII and FICCI. He actively participates in academia as guest lecturer and external examiner for various management colleges.
Dr. Venkat is greatly involved in social service and religious activities and follows his key mantra: “work with simple living and high thinking.” Married to Aruna, a physiotherapist, he is blessed with two sons Sai Kiran and Sai Pavan pursuing career interests in Engineering.