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Elon Musk is the CEO of Tesla, the car company that has revolutionized the electric car market. He’s also the guy who launched his own Tesla convertable into space to promote his space ventures, so he’s no stranger to dramatic gestures. At the moment, however, he’s got some earthbound problems.
Digitally transforming a service can bring huge rewards – but replacing a legacy system is often complex and risky. So many governments are introducing Robotic Process Automation, stripping the routine tasks out of existing systems. James Johns explores the benefits and compromises involved in this branch of digital technology
The outsourcing industry is moving into a period of great flux, a reality driven by declining benefits from labor arbitrage, buyers’ shifting focus from cost savings to process improvement and value-added capabilities, general industry fatigue, and the growth in the maturation of intelligent automation (IA) technologies.
NelsonHall’s new global research report, ‘Business Process Transformation Through RPA & AI’, reveals major boost to BPO industry
Everywhere automotive manufacturers turn, there are signs suggesting the business models on which they have long relied are going the way of the 1970s-era classic Ford Pinto.
Most of us visualise a digitally transformed organisation as its front-end avatar, delivering great experiences on demand and fulfilling customers’ requests with zero delay. What we often fail to see is the digital core of the enterprise, behind the interface, that is geared to produce these delightful customer outcomes.
While innovation cannot be scaled without privacy safeguards, it is critical not to over-regulate data collection
IT Management (79%), Customer Relationship Management (62%) and Business Process Management (60%) are the primary areas where digital technologies are used the most, according to a report by Infosys, a leading consulting and digital services company.
Fifty percent of the companies listed in the Fortune 500 in 2000 have gone out of business. Some of the largest companies in the world have disappeared and this highlights the need for focus, continuous innovation and a competitive edge.