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Gartner Predicts that Agentic AI Will Solve 80 Percent of Customer Problems by 2029

Agentic AI is suddenly everywhere. Here’s how companies are evaluating and using these buzzy tech tools

Data privacy fears erode consumer trust in digital services

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Indian AI companies set sail for American dream

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Our Publications

Resilient Leadership for New Age Business Services

Being Future Relevant

Time to Take a Leap

Crossing the Rubicon

Digital Leadership for Innovation and Winning Edge

Business Services at Cross Roads

SECRET TO SUCCESS

Co-creating the Future

Building Resilient Businesses

Resilient Leadership for New Age Business Services

Being Future Relevant

Time to Take a Leap

Crossing the Rubicon

Digital Leadership for Innovation and Winning Edge

Business Services at Cross Roads

SECRET TO SUCCESS

Co-creating the Future

Building Resilient Businesses

Resilient Leadership for New Age Business Services

Being Future Relevant

Time to Take a Leap

Rebooting Business Process Strategy to Outcompete

BPM in Global India

Rebooting Business Process Strategy to Outcompete

BPM in Global India

Rebooting Business Process Strategy to Outcompete

BPM in Global India

Rebooting Business Process Strategy to Outcompete

BPM in Global India

Rebooting Business Process Strategy to Outcompete

BPM in Global India

Rebooting Business Process Strategy to Outcompete

BPM in Global India

Rebooting Business Process Strategy to Outcompete

BPM in Global India

A Ground Report on Integrated Technologies in Enterprise Functions

Being Future Relevant – Finance Professionals in Shared Services

Breaking Boundaries – The Power of Enterprise Service Management: Research Report 2018

Research Report 2017: ‘Building Capabilities for Future and Catalyzing Transformation – Trends Practices and Frameworks’

BPM & Shared Services Landscape in Global India – Survey 2015 Insights

Shared Services Adoption by Indian Organizations – Insights from Survey 2012

Beyond Boundaries: GCCs Shaping Tomorrow’s Enterprises – A Comprehensive Research Report by Everest Group & SSF Global

The Next Big Focus for Japanese Companies – A Joint Research Report by NRI India & SSF Global

A Ground Report on Integrated Technologies in Enterprise Functions

Being Future Relevant – Finance Professionals in Shared Services

Breaking Boundaries – The Power of Enterprise Service Management: Research Report 2018

Research Report 2017: ‘Building Capabilities for Future and Catalyzing Transformation – Trends Practices and Frameworks’

BPM & Shared Services Landscape in Global India – Survey 2015 Insights

Shared Services Adoption by Indian Organizations – Insights from Survey 2012

Beyond Boundaries: GCCs Shaping Tomorrow’s Enterprises – A Comprehensive Research Report by Everest Group & SSF Global

The Next Big Focus for Japanese Companies – A Joint Research Report by NRI India & SSF Global

A Ground Report on Integrated Technologies in Enterprise Functions

Being Future Relevant – Finance Professionals in Shared Services

Breaking Boundaries – The Power of Enterprise Service Management: Research Report 2018

Research Report 2017: ‘Building Capabilities for Future and Catalyzing Transformation – Trends Practices and Frameworks’

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