Rising Above Inertia Making BPM a Strategy & Culture for ‘Evolutionary’ Advantage
New problems demand new principles. Put bluntly, there’s simply no way to build tomorrow’s essential organizational capabilities.
Would you like to start a conversation with other industry leaders to brainstorm a challenge or to just know more on a particular topic?
New problems demand new principles. Put bluntly, there’s simply no way to build tomorrow’s essential organizational capabilities.
Even after the advent of Information Technology, organization structures continue to be Function based – Sales, Production, Finance, Supply Chain or HR etc.
In 2004 a Leading DTH Operator had set up operations to offer Indian viewers a world-class television viewing experience through its satellite television service.
The world of BPM implementation is liberally sprinkled with several stories – of roaring successes, miserable failures and a myriad of experiences in between.
Just about a year back, the shared services operations at Dr Reddy’s completed a decade of its existence.
There is only one way that can drive and enable these demanding results, and, that is, Business Process Management
While for off shoring, wage or labour arbitrage is a given, this may not be so clearly applicable to Indian Companies.
Globally, there are many models to capture, compare and classify the strengths of global BPO Players in verticals and functional processes.
In Physics, it is not possible to measure the location and the velocity of a subatomic particle simultaneously.