‘AaaS’ – Analytics as a ServiceThe Winning Card in Shared Services
Effective use of Analytics as a business tool can have a huge impact on the operations of companies. Organizations are more aware now than ever before
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TTaaS (‘Tech & Transformation’ as a Service) – The New Age Solution from Quintes Global
Quintes Global (QG) is a pioneering venture founded by industry leaders who have shaped the Business Process Management landscape in India since the mid-1990s.
Dare to Dream – Digital Steel Making by 2025 Scripting the Digital Journey of Tata Steel
TSL has been on a multi-year digital enabled business transformation journey intending to be the leader in ‘Digital Steel making by 2025
Establishing Global Credibility First Time Right – A Recipe for Successful Transformation
Alcon Global Services (AGS), India is the global hub of Alcon Global Services, a captive shared service organization of Alcon, providing services
Site Reliability Engineering
Managing Risks of Rapid Change through Resilience, Accountability and Innovation
Customer experience is a criticalmission statement for any successful business. Very often customer experience is influenced by the usability
An Innovative “Never Trust, Always Verify” Model
The Security Operation Center
A string of high priority breaches has highlighted the threat that all organizations face in the modern digital world.
Key Success Factor for Next-Gen Shared ServicesManaging & Adapting Change through Digital Transformation
Shared services centers have been in existence for a couple of decades now and traditionally the development of a shared service centre
Building Business ResilienceAutomation with a Human Centric Approach
As Covid-19 reaches all facets of life, global shared services are finding new ways to mitigate its long-term impact.
Digitalization – Our Global LanguageTechnology to the Rescue During the Current Crisis
For several organizations across the globe, digitalization of business processes is a long-standing ‘way of life’ to ensure seamless service delivery
