A Pioneering Industry Association for GCC, Business Services, Enterprise Functions and Technology Leaders, Since 2011.
INVITING APPLICATIONS
14th SSF EXCELLENCE AWARDS & RECOGNITION – 2025
LAST DATE: JUL-25 | APPLY NOW
Are you ready for a paradigm shift in Customer Experience (CX)? We’ve spent years chasing the mirage of perfect customer experience. We’ve built data lakes, deployed chatbots, and been obsessed over “omnichannel.”
India has traditionally acted as the nervous system for the world’s enterprise services, spanning from back-office IT processing to shared services. For a long time considered as cost centres, enterprise services in India were designed for efficiency, scale and standardization.
The Outsourcing & Offshoring Industry in India has witnessed remarkable growth over the past two decades, and this trend is expected to continue in the coming years. The country’s highly skilled workforce, favourable business environment, and competitive cost structure have made it a hub for IT and business process outsourcing.
The Outsourcing & Offshoring Industry in India has witnessed remarkable growth over the past two decades, and this trend is expected to continue in the coming years. The country’s highly skilled workforce, favourable business environment, and competitive cost structure have made it a hub for IT and business process outsourcing.
The Outsourcing & Offshoring Industry in India has witnessed remarkable growth over the past two decades, and this trend is expected to continue in the coming years. The country’s highly skilled workforce, favourable business environment, and competitive cost structure have made it a hub for IT and business process outsourcing.
Gen AI presents a wealth of opportunities for businesses to drive business growth, enhance their operations and achieve greater efficiency and effectiveness. Here is my take on the Top 10 use cases, where companies can leverage AI solutions, and unleash their full potential across various departments.
The Outsourcing & Offshoring Industry in India has witnessed remarkable growth over the past two decades, and this trend is expected to continue in the coming years. The country’s highly skilled workforce, favourable business environment, and competitive cost structure have made it a hub for IT and business process outsourcing.
Alcon is the global leader in eye care, dedicated to helping people see brilliantly. With a 75-year heritage, the company has complementary businesses in surgical and vision care.
Navneet has an expertise in setting up self-sustainable Global Shared Service centres, both captive and outsourced.
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