Nowadays digital transformation is not a luxury; it is a necessity. The main perquisite for becoming a digital organization is fundamentally changing how you do business. The stakes are high, and leaders must act fast. As organizations get ready for the digital age they need to look at their most valuable asset – people. Stakeholders are already connected, mobile, and tech-savvy. Increasingly, they demand the kinds of services and capabilities that only a digitally transformed organization can offer. Long-term success comes from people understanding the opportunities digital provides and giving them the tools to successfully drive initiatives forward. At the same time, new innovators, sometimes from beyond the traditional realm of competition, are rising to fill the void and meet their needs.
To catch up with the Digital Disruption organizations must evolve and innovate at blistering pace. Organizations need to learn how to survive and thrive in an environment of near-constant change and disruption, as they capture the abundant opportunities available to the fast movers of the digital economy. Change starts with an understanding of how the organization works now and identifying internal change agents as well as opportunities for a better innovation culture.
Because digital is so omnipresent and affects many stakeholders, it can be difficult to know where to begin. Our approach in Business Process Change Management (BPCM) provides best in class methodologies which will help you embrace and leverage change to proactively evolve to best meet your changing needs. We will partner with you throughout the entire Digital transformation cycle, from defining the strategy, aligning operationally, redesigning the process to showcasing the benefits of the change program across your organization. Figure below shows how Organizations can benefit with BPCM and how they can overcome Digital Disruption:
To bring structure to it, we adapt to the client’s organizational style, culture, key stakeholders, and the appetite for change so that we can design a program that will overcome resistance, inertia, doubt, uncertainty, and fear. The program ensures on-going business and system implementation activities are not interrupted by engaging the right people. The integration of change management achieves the full benefits enabled by processes and technology changes along with the project management activities that ensures a smooth business transition and avoids possible business delays.
ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’. To achieve this objective, Project ICE – Information Consolidation for Efficiency was born,out of the strategic vision of … Continue reading Project ICE @ Oil and Natural Gas Corporation Ltd...Read More
Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with … Continue reading BPM Strategy at Airtel Centre of Excellence...Read More