BPM & Shared Services Landscape in Global India – Survey 2015 Insights

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    India as an Offshore Destination – The Great Beginning: What was successfully demonstrated by two large global corporations – Amex & GE, catapulted other MNCs across the globe, starting largely with US, to make India to become a success story. Today there are 1025 GICs with revenue contribution of US$ 20 Bn. Almost all the GIC survey respondents have stated that there will be an increase in their company’s India BPM services growth.

    This pioneering research based on leadership interactions with several GICs in India highlights the seven stages of the journey from each of these two perspectives and the survey report summarizes the analysis.