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Kaushik Majumdar


Kaushik Majumdar

Kaushik Majumdar

Managing Director

Principal Global Services

Kaushik is Managing Director at Principal Global Services, Pune. He joined in 2006 at the inception of the Pune office. Kaushik is responsible for the overall entity including organization visioning and strategies, policies and compliance, risk and brand. He oversees the entity, which includes IT, back office, and middle office operations, HR, Finance, Compliance, Facilities & Administration, IT infrastructure & Information security, and Process excellence & Risk.

Kaushik’s job responsibilities include scripting vision and value proposition, human capital planning, creating growth strategies for the India operations, moving up the value chain, operational excellence, cost and productivity optimization, benchmarking, ensuring compliance, information security, business continuity and risk management. He has also been instrumental in a number of significant change management involving the India entity as well as the home office.

As a part of his role, Kaushik interacts with the local ecosystem – industry bodies and academia – and his peer group.  He is also an occasional speaker in various forums.

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Continuing with its objective to seamlessly disseminate knowledge, Shared Services Forum released two publications on the 7th Global Shared Services Conclave 2017
7th GSS Conclave 2017 – CXO Interaction on the Imperatives for Reshaping the Transformation Strategy

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Shared Services Foundation

SHARED SERVICES OPERATIONS – The journey of Dr Reddy’s Labratories SCALE-UP || TRANSFORM || SUSTAIN

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ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’.

Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program. Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with the ERP Oracle R12.

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