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Process Edge – Rising Above Inertia, March 2015


Process Edge – Rising Above Inertia, March 2015

Process-Edge_March-2015

Description
Today, the Industry is on a ‘Transformational Highway’ where the need for the hour is both, new strategies and new thinking. The SSF Journal’s claim to fame is that it will provide that “reliable and robust” platform which will innovate industry leaders, thinkers and practitioners to create and disseminate knowledge for excellence in BPM by providing awareness about BPM, establish winning practices, build a strong network of leaders, and showcase achievements.

Table of Contents
COVER STORY: RISING ABOVE INERTIA
Making BP a Strategy & Culture for ‘Evolutionary’ Advantage

4th SHARED SERVICES & BPM CONCLAVE: A SNAPSHOT
BPM is now a necessity, No more a Choice!

EXPERIMENTATION TO FORMULATION
Quest for Process Excellence at Dr Reddy’s

TRANSFORMATION HIGHWAY
Converting Staff Functions into Value Streams – 10 Axioms for Execution Excellence

SKY IS THE LIMIT
A Case Study in Customer Experience and Value Creation

A CHAMPION AND A MAGICIAN
Hallmark of a BPM Leader

SHARED SERVICE ADOPTION BY INDIAN ORGANIZATIONS
A Pioneering Survey: Highlights

ANNUAL SHARED SERVICES & BPM CONCLAVES
Practical Guide to Business Process Management – Journey From 2011 to 2014

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ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’.

Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program. Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with the ERP Oracle R12.

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