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Description
Today, the Industry is on a ‘Transformational Highway’ where the need for the hour is both, new strategies and new thinking. The SSF Journal’s claim to fame is that it will provide that “reliable and robust” platform which will innovate industry leaders, thinkers and practitioners to create and disseminate knowledge for excellence in BPM by providing awareness about BPM, establish winning practices, build a strong network of leaders, and showcase achievements.
Edition Publish Date: March 2015
Table of Contents
COVER STORY: RISING ABOVE INERTIA
Making BP a Strategy & Culture for ‘Evolutionary’ Advantage
4th SHARED SERVICES & BPM CONCLAVE: A SNAPSHOT
BPM is now a necessity, No more a Choice!
EXPERIMENTATION TO FORMULATION
Quest for Process Excellence at Dr Reddy’s
TRANSFORMATION HIGHWAY
Converting Staff Functions into Value Streams – 10 Axioms for Execution Excellence
SKY IS THE LIMIT
A Case Study in Customer Experience and Value Creation
A CHAMPION AND A MAGICIAN
Hallmark of a BPM Leader
SHARED SERVICE ADOPTION BY INDIAN ORGANIZATIONS
A Pioneering Survey: Highlights
ANNUAL SHARED SERVICES & BPM CONCLAVES
Practical Guide to Business Process Management – Journey From 2011 to 2014
Book your eCopy of Process Edge, March 2015
