Delivering on Business Imperatives:
Unleashing the Power of Process Discipline

5th National BPM & Shared Services Conclave—2015

Date: FRIDAY, 27th November, 2015
Venue: Sheraton, Saket, New Delhi
Address: Saket District Centre, District Centre, Sector 6, Pushp Vihar, New Delhi, Delhi 110017
Phone: +91-11-4266 1122

Shared Services Forum (SSF) with RvaluE Consulting as Knowledge Partner, conceptualized the 5th BPM & Shared Services Conclave. The key objectives of the Conclave were to capture and disseminate awareness/ impact of Business Process Management (BPM) by Indian Organizations through Shared Services– captive and hybrid models, spreading and recognizing adoption of BPM & Shared Services in India, fully leveraging the best practices from global shared services and off - shoring operations.

Featuring the theme ‘Delivering on Business Imperatives: Unleashing the Power of Process Discipline’, the 5 th BPM & Shared Services Conclave focused on the following objectives:

  • Showcasing BPM as a Strategy to achieve Business Imperatives
  • Gaining momentum for conscious adoption of Process Discipline
  • Felicitating Leading Organizations and Exemplary Leaders for Shared Services
  • Publishing strategically captured information/data on BPM adoption

The Conclave while adapting to Indian context brought a holistic focus on BPM with Three Streams:

Workshop Panel Discussions & Case Presentations,
Excellence Awards and Recognitions, and
SSF Publication of ‘first-of-its-kind’ Survey & Research Report on BPM & Shared Services