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Start NowNiranjan brings in a rare business acumen and a record of achievements developed in nearly 30 years of professional career in various multinationals. He is a dynamic, results-oriented leader with a strong track record of performance in turnaround and high-paced organizations. He utilizes his keen skills of analysis, insights and team-based approach to drive organizational improvements and implementation of best practices.
He has successfully demonstrated his capabilities in several organizations, such as IBM, where he led and managed a US$ 1Bn contract for a major telecom service provider; and Avaya (Nortel), where he spearheaded Avaya (Nortel) Managed Services (Network Management Center) operations for a 200+ global customer and service delivery for many Fortune 500 customers. He spearheaded the first transformation program in Africa for the flagship Bharti/ Airtel account to generate US$ 7.3 Mn revenue, where he has transitioned and transformed all legacy applications and integrated them with latest technologies including SAP, MFGPRO, SFDC and CRM for the acquired company expertise in stakeholder management across all geographies. He has pioneered and lead the new site setup for IT, Finance, Contact Center and HR operations at multiple offshore locations.
He believes that customers and people are two important pillars. Recognized as a ‘Thought Leader’ in BPM, Niranjan is passionate about creating a ‘Global India’. His vision is to enable organizations and people ‘realize business value’.
