Panel session on ‘Mantras for Enhanced Customer Experience’ at the 6th Annual BPM & Shared Services Conclave held on December 2nd, 2016 at New Delhi

Eminent Panellists includes Annie Mathew, Group CIO, Mother Dairy; V V Balaji, Chief - IT & Operations, ICICI Prudential Life Insurance Company Limited; Mahesh Krishnamoorthy, Chief Business Officer, Mahindra Integrated Business Services; and Vivek Misra, Co-Founder & Director, Mynd Solutions. The discussion is led by Anand Maheshwari, Founder Director, Quintes Global