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SSF Global
A COMMUNITY ‘OF PRACTITIONERS, FOR PRACTITIONERS, BY PRACTITIONERS’ OF ENTERPRISE FUNCTIONS, TECHNOLOGY & GCC LEADERS
A Pioneering Industry Association for GCC, Business Services, Enterprise Functions and Technology Leaders, Since 2011.
INVITING APPLICATIONS
14th SSF EXCELLENCE AWARDS & RECOGNITION – 2025
LAST DATE: JUL-25 | APPLY NOW
SSF GLOBAL APP
OUR MISSION
- To spread awareness of Value-Delivering Strategies for effective transformation of business processes
- To establish Winning Practices that result from exchange of knowledge
- To acknowledge, award and showcase Organizational Achievements & Professional Excellence
- To build a strong Community of thought leaders, experts, practitioners and change agents
WITH A TRANSFORMATION-CENTRIC THOUGHT LEADERSHIP IN:
- TALENT
- TECHNOLOGY
- BUSINESS GROWTH
Genesis and Focus – SSF Global
- We are a pioneering, interactive association of Industry Leaders, Practitioners and Experts with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM)
- 14+ years of ideating and synthesizing ‘Best in Context’ practices for successful transformation of Business Services
- Begun the journey in 2011 for sharing of knowledge which was resident with a few leaders of the shared services and outsourcing industry
- Grown from strength to strength and built a strong network of thought leaders, experts, and change agents across all functions and domains
SSF CONCLAVE – Our Flagship Annual Event for Knowledge Exchange since Inception
Themes at SSF’s Conclave, Summits, Round Tables and Leadership Interaction Events
| YEAR | EVENT THEMES |
|---|---|
| 2011 | Finance and Accounting Transformation through Shared Services |
| 2012 | Shared Services as a Strategic Enabler |
| 2013 | Redesigning Business Processes for Competitive Advantage |
| 2014 | Process Agility & Cost Optimization in Service and Support Functions: The Imperatives for Global India |
| 2015 | Delivering on Business Imperatives - Unleashing the Power of Process Discipline Rising Above Inertia - A Leadership Interaction Next Leap in Business Process - Leadership Interaction on India's Readiness |
| 2016 | Unlocking Strategic Value - Through Disruptive Practices and Thinking Rebooting Business Process Strategy To Outcompete - Building Sustainable Differentiators For Global India |
| 2017 | The Digital Metamorphosis - Transitioning Successfully ReShaping the Transformation Strategy - What Triggers? What Matters? What Next? Leadership Highway for Process Revolution |
| 2018 | ReDefining the HR for Competitive Edge - Integration. Innovation. Intelligent Automation. ReWriting the Playbook of Finance Transformation - Agile Leadership. Capability Quotient. Technology Edge The Big Shift Towards Technology Integrated Business Services - The Art and Science of Delivering Value and ROI Breaking Boundaries: The Power of Enterprise Services Research 2018 - Trends & Practices Digital Leadership for Winning Edge |
| 2019 | Building Organizations of Tomorrow Crossing the Rubicon Conundrums & Critical Success Factors of a Digital Journey Challenging the Paradigms: Code of Disruptional Engineering to Outperform |
| 2020 | Responding to the Crisis and Sustaining Service Excellence & Beyond Accelerating the Pace of Digital Transformation in Business Services Reset the Finance Transformation - Short-term Impact and Long-term Business Goals Future of Work with Changing Technology Landscape Achieving Escape Velocity in Unprecedented Turbulent Times: Visualize - Strategize - Operationalize Unlocking Value Through Digital Leapfrogging & New Operating Models in Finance |
| 2021 | Stay Ahead of the Game - Adopting the Digital Agenda Moving Beyond Cost to Capability Seismic Shift in Human Resources for Powering Growth Next - Work Force. Work Place. Work Pace. The I.D.E.A. For ReDefining The Digital DNA Of Business - Information, Decisions, Experience, Architecture. Future of Statutory Financial Reporting and Tax Compliance CoE - The New Age Practices |
| 2022 | The Rise of NextGen Business Services Centres: Moving Beyond 'Collaboration & Capability' to 'Commitment & Competitive Edge' Sustaining & Nurturing a Value-driven Organization Moving Beyond - Nurturing the Innovation Quotient |
| 2023 | Unlock Value Horizons - Future of Digitally Powered Enterprise Functions Next Leap of becoming an Enterprise Partner - Staying Ahead & Building the Sustainable Differentiators |
| 2024 | TRANSFORMING BUSINESS FUNCTIONS – Harnessing the Power of Tech-Integrated Enterprise Functions BUILDING THE ROADMAP FOR TRANSFORMING BUSINESS FUNCTIONS – Turning Business Process Automation and AI Challenges into Success Stories CO-PILOTING THE DIGITAL TRANSFORMATION VISION – Crafting Winning Execution Strategies for Success WORK REIMAGINED: Exploring Innovative People Practices and Catalysing the Value Impact from GBS/ GCC A WHOLE NEW WORLD OF GCC & ENTERPRISE SERVICES: Elevating From Good To Great – Now, Next And New |
SSF Global’s Leadership Interaction Evenings & other Events – A Snapshot
SSF Global covers Expertise across Multiple Functions & Processes
Knowledge Dissemination through SSF Global’s Publications
SSF Global disseminates knowledge through various publications, to share industry insights, best practices, shared services journeys, case stories on BPM adoption shared for enabling enhanced business outcomes. These knowledge & thought leadership articles and papers are reference points for pioneering thoughts in business services space and for BPM implementation in Global India.
Year 2012: Research & Survey Report, ‘Shared Services: The Evolving Direction to Success’, on shared services adoption by Indian organizations
Year 2013: First BPM Publication for India, ‘BPM in Global India – the Inflection Point for Competitive Advantage’, on adoption of BPM
Year 2014: First edition of SSF journal, Process Edge – ‘Not a Choice Anymore’ sharing new ideas, ‘best in context’ practices and transformational journeys by business services practitioners
Year 2015: BPM & Shared Services Landscape in Global India, Research & Survey Insights, an exclusive report & sequel to the 2012 research released
Year 2016: BPM Practitioner’s Guide ‘Rebooting Business Process Strategy to Outcompete’, aimed at next best practices
Year 2017: Building Capabilities for the Future and Catalyzing Transformation: Trends, Practices & Frameworks – in collaboration with Everest Group
Year 2018: Research Report, ‘Breaking Boundaries: The Power of Enterprise Service Management – Trends & Practices’, on business services landscape in Global India
Year 2020: Research Report – Being Future Relevant – Finance Professionals in Shared Services
Year 2023: ‘A Ground Report on Integrated Technologies in Enterprise Functions – Adoption, Readiness and Benefit’; and ‘The next big focus for Japanese Companies – Unlocking Efficiency and Expansion in Shared Services through GCC/ GBS in India’ by NRI (Nomura Research Institute) and SSF Global
Year 2024: ‘Beyond Boundaries: GCCs Shaping Tomorrow’s Enterprises’ – Research Report by Everest Group & SSF Global; and ‘Enterprise Excellence’ – a Coffee Table Book, by SSF Global, that celebrates ‘Inspiring & Impact Leaders, Transformative Ideas, and Strategic Insights in GCCs & Beyond’
Publish your Thought Leadership in the SSF Journal – Process Edge
First of it’s Kind – Coffee Table Book: ENTERPRISE EXCELLENCE
