From an HR perspective, some roles remain in the parent and others move to the GBS. How have you managed career movements across geographical locations seamlessly?
A very valid question. We started by offering to co-locate people in GBS who worked closely with group tax in case of tax and country finance in case of stat reporting. Once we understood the competencies needed and the value chain, we created a service line with competency profiles, org design, compensation levels etc. The principle was to start small, test & learn, scale