Arati Desai

Arati is a Chareteterd Accountant, Cost Accountant and Certified Information Security Auditor with over 25 years of professional experience. She heads the Tata Motor’s Global Delivery Centre that supports the group in end-to-end business process management and knowledge services. She is responsible for creating an innovation and integration hub for the business winning. GDC offers leading edge capabilities to the enterprise in the fields of Procure to pay -P2P, Lead to cash -L2C, Ideate to produce I2P, Record to Report – R2R, Hire to retire H2R, Digital and Analytics CoEs, Taxation Services, Global Controls and Compliance, Master Data Management CoE and Contact Centre for TML customers.

Arati has been responsible for formation and growth of the Global Delivery Centre (GDC), implementing transitions strategy, overseeing business development and value creation initiatives for the group of companies which include Jaguar and Land Rover – UK (British luxury brand automotive company), Tata Technologies (IT Company), Tata Marcopolo (Bus Manufacturing), JLR – India (National Sales Office of JLR), Tata Motors Finance (Finance Company), TMIABSL (Insurance Company) and other smaller group companies.

Tata Motor’s GDC has been one of the very few captive shared services organizations which not only offers business process support across the length and breadth of the business functions but also provides most of the leading-edge knowledge services. They boast on nurturing in-house talent which offers deep understanding of business priorities and offers innovative solutions that are developed in-house.