Rajesh Garodia

Rajesh has 25+ years of experience across global organizations such as Unilever, American Express, EXL Services prior to joining RvaluE. He has been helping companies improve processes to achieve business goals of growth, profitability, client satisfaction, operational efficiency and risk management in a controlled and sustainable manner.

As Chief Transformation Architect, Rajesh helps clients design and execute on their transformation agenda; leveraging multiple levers, eventually leading to desired business outcomes. These lever could be across business model, operating structures, operational excellence, use of technology and organizational effectiveness.

In his last role at EXL Service (a leading Operations Management and Decision Analytics company) he was the SVP & Business Head for Travel, Transportation and Logistics verticals covering multiple functions such as F&A, Procurement, Ops. He led the business and global operations across India, USA, UK, Philippines, Czech and Romania servicing several large Global & US clients, managing 3500+ FTEs.

Over last 20+ years Rajesh has led large transformational initiatives including optimizing several processes across enterprise functions. Most projects had multiple levers of Six Sigma, Lean, Automation, Analytics, Simplification & Standardization, Metricization, etc. Typical savings have been 15-30% in year one, and 5-15% year on year thereafter.

Rajesh brings a strong expertise and experience of blending technology and process to achieve efficiency and effective operations. He helped his clients achieve world class service standards and significant costs reductions through Process Excellence (Six Sigma, Lean, Benchmarking), Automation (Cloud, Robotics, BPM, OCR), Operating Model Optimization (near shore/off shore, outsource/insource) and use of Advanced Analytics.

Rajesh worked for 15 years at American Express in India, Singapore and USA. At Amex he held several roles across Finance, Technologies, Procurement, Payment Operations, Internal Controls and Controllership etc. In his stint as Regional Commercial Manager at Unilever he gained rich exposure to FMCG business. Rajesh is Qualified Chartered Accountant and Qualified Cost Accountant (National Merit Holder).