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It was imperative to avoid any business disruption, at the same time take all the stakeholders along in the journey. This required an effective Change Management Strategy.

When you are in a situation that cannot get worse, it gives you the courage to think differently, stretch beyond your own assessment and take uncalculated risks.

Blood cancer is curable. It is NOT a death sentence! There are about 100 blood related disorders that are curable. Many of these affect children and young adults. They can affect anybody, without warning. They are serious disorders, but they can be cured.

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SSF Excellence Awards, Felicitations & Recognition at the 5th Annual BPM & Shared Services Conclave 2015

Shared Services Forum, India, felicitates Rahul Singh (President – Financial Services Division, HCL Technologies) with the PIONEERING BUSINESS ACHIEVER Award

Rahul Singh (President- Financial Services Division, HCL Technologies), made a presentation on GLOBAL INDIA – RIDING THE DIGITAL WAVE

Excellence Awards, Felicitations & Recognition at the 6th Annual BPM & Shared Services Conclave

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Case Study View All

ONGC embarked upon realignment of its multi-faceted business activities through the powerful medium of IT. The IT mission was realigned ‘To develop an integrated, flexible and standardized Information Technology architecture to position ONGC towards fundamental competitive advantage’. To achieve this objective, Project ICE – Information Consolidation for Efficiency was born,out of the strategic vision of … Continue reading Project ICE @ Oil and Natural Gas Corporation Ltd


Key initiatives taken during BPM Implementation/ Automation: FileNet enabled, progressive payment life cycle reduction from 90 days to 53 days further reduced to 17 days in Jun’13 with >85% payment on time through VPOT (Vendor Payment on Time) program Fully automated in-house tool was developed for revenue reporting by integration of the billing systems with … Continue reading BPM Strategy at Airtel Centre of Excellence


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